10 STAR RATING !! A wonderful experience and remarkable service from start to finish. You cannot beat the quality, comfort and the prices at AAA Matress & Furniture. Same day delivery . American made furniture, real wood and strong metal framing.
DJ our salesman really understood our needs as an elderly couple. He was not pushy and took the time to really get to know us. Dorothy in finance is so sweet, smart, and kind. She gave us a free gift ! And then there is Demetrius the driver. He is one of the nicest hardworking young man we have ever met. He moved our heavy old couch out to take it away ( that was a blessing ) all by himself. He was very careful with everything, brought our new couch in and set it up then hepled us by moving all our tables back in place. The new couch is American made, Also, we did not get to meet Steve, but was told he is a wonderful man as well. Walked in, bought a remote double recliner couch with lumbar and head tilt feature. Fabric and sturdiness is TOP OF THE LINE. This is a pain free couch for people with bad backs, Arthritis and bad medical conditions. This couch works for that !!!
The store is also roomy, neat, clean and has so many pictures, pillows, really cool home decorations, lights, chandeliers, you name it the have got it. I could spend hours in their store,. It is a Fun Store !
Why would anyone go anywhere else and pay more for the same furniture, or bed ? AAA Mattress & Furniture is THE VERY BEST in The Michiana Area. They are your friends for life, whether you buy from them or not.
A Family Owned Business.
I urge anyone looking for any type of furniture, stop at AAA Mattress & Furniture FIRST. You will not be sorry. From start to finish set up in our home, 3 hours.
THEY really care about you ! A wonderful team and the best no stress experience ever !
Below is a photo of Demetrius our delivery man, and a photo of our pain free couch... AAA Mattress & Furniture and team, You are all brilliant, compassionate and know your products very well.
A true blessing, Thank you, Terry...
   Read moreMy husband & I purchased almost 3,000 worth of furniture, beds & living room set from there & we didn’t receive my children’s boards to go underneath they’re mattresses so they’re mattresses are sunk in & they can not sleep on them... we also had our sofa & love delivered, after we took the plastic off it were scratches & a hole in the cushion. The NEXT morning I immediately notified them & I were told to send pictures to they’re email, so I did & the reply I got was “can you send pictures from a distance?” I were confused because if I would’ve came across the sofa as it were now in the store it wouldn’t even been purchased! It’s not as if we had it for for a month then called it in. Over time things ware & tare & I want our furniture to last as long as it possibly can & if they were to a tare or rip it be from our end & not there’s! This was they’re mistake & not ours!!! Hopefully I get an email back soon or we will have to go in! But the staff were overall...
   Read moreI don't write reviews but in this case I have to write one. If there was a way I would rate this store a zero out of five as far as customer service is concerned I sincerely would. I walked in to the store and a short lady asked me what I wanted and I told her that I was just looking. She went ahead and started insisting in the most nagging manner that really put me off from going ahead on checking what they had in stock. Mind you I was just less than four steps inside the store. Thereby the most ethical thing for me to do was to walk away to avoid the nagging lady. She just told me to have a good day. What kind of customer service is this? Still can't believe that was what she did to me. I hope they don't do that to the most customers who go to the store to do some shopping or window shopping. I don't see myself going back to this store or even suggest...
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