Wanting to support the most local business, I ordered sandwiches for 50 people the day before the event. Was initially told we could mix 3 different sandwiches (I.e 1/3 Turkey, 1/3 ham, 1/3 Italian). We ordered a separate cheese/veggie sandwich.
Right as we were setting up the event, I got a call from HH saying we could only have one sandwich style. I asked if the could just swap out turkey for ham on part of the order—NOPE—there would be a substantial up charge. That surprised me, as how hard is it to slap ham on one side of the bread and turkey on the other—especially for a rather pricey order.
Ended up serving Turkey to all guests.
For $180 purchase, they could’ve and should’ve been able accommodate my request. Very silly and dismissive service—AND the timing was inconvenient—I had already checked ordering off my list and had MANY other things to think about. Really unnerving to reconfigure the order when I had many other tasks to accomplish at that moment.
When we served the sandwiches, the lettuce was brown and slimy—not just slightly—but A LOT SLIMEY. The onions were also past their prime and shouldn’t have been served. The bread was dry and stale. Whoever made that sandwich had poor training and poor judgment. No reasonable person would’ve sent a sandwich with subpar—actually, inedible—ingredients out. I don’t think anyone added lettuce to their sandwich.
I was embarrassed to serve our guests substandard food. So much for trying to support local economy.
Also, when I called—remember it was a $180 purchase—the person in charge said I need to send my complaint to corporate.
Businesses that don’t empower their employees with the power to make decisions (like swapping ham for turkey or partial refund for slimy lettuce and onions and stale bread) don’t rate highly in my book.
Next time I need to order for a large number of people, I will definitely not be ordering from...
Read moreNot sure how any location is still standing considering all of the bad reviews at every restraunt. Last night was our last night EVER ordering from hobo again! the bread was stale. There was two slices of ham on my #8. The last three times we’ve gone there I’ve asked for extra cheese and recived these very thin slices and NO extra cheese. How does it take 15 minutes to make two king sandwiches with no one else in their.. husband said they were all moseying around. Also received onions on my sandwich that was not wanted and my husband received tomatoes that were not wanted. This place has really gone down hill. Management needs to do better and be more involved. I really recommend everyone to go to jersey mikes instead.. they have the best bread and best sandwiches in my opinion. Moral of the story GO TO JERSEY MIKES. It’s cheaper and tastes better! Hell I’d go to subway over...
Read morePurchased a baby bo for my daughter with turkey no cheese and light mayonnaise with applesauce and a fountain drink and the sandwich was smothered in mayonnaise and I never received the applesauce. I ordered for myself a King #11 add banana peppers meal with cheddar fries an extra side of cheddar fries and an extra cheese cup. When I opened my sandwich there's nothing on it but the meat and banana peppers. Why did I not get the rest of the condiments when the lady asked if I wanted everything on it and I replied yes everything how it normally comes add banana peppers. I usually order through here and never hace an issue but after today I will never return back. How are you going to work somewhere and don't even know what goes on a sandwich? The #11 comes with a variety of toppings not...
Read more