I'm not usually one to complain, but I got the steak salad and it was not good. The steak had a very off flavor and tasted like liver. The caramelized onions were ok, the bacon was mediocre at best and the salad, overall, was disappointing. The server was nice, atmosphere was fine, but it was just the food that was the let down. Would I go again, maybe, but I definitely would never recommend it to anyone or have it be my choice.
As a follow up, I took the owner's advice and reached out to Isabella and to her credit, she did respond. However, the response was simply she'll look into and then let management know to reach out to me and that call never happened. I was very polite in the email and was both complementary on the good aspects but honest on the items that really missed the mark. It's a shame that no one at the establishment has enough care or concern to have taken the 5 minutes to have reached back out. I typically write overwhelmingly positive reviews and I am more than happy to let a little thing or two slide if the overall experience was pleasant, however, when something like this happens and then the management takes no care in the outcome, that to me is just a...
Read moreTook some family and friends this past Sunday. We really just had burgers or pizza in mind. However there were some interesting specials on the menu, one of which was Jerk chicken with purple sticky rice. It was a total fail. There is no way you can call that chicken "jerk chicken ". Even any random supermarket jar of sauce would have been closer to the real thing. It was really bland chicken breast with some type of vinegar taste. I mean if you dont have a recipe for jerk chicken, dont put it on your menu. Or at least google one. Not only that but the "purple sticky rice" which appeared to be arborio rice was about half cooked. Totally inedible. You have to able to get rice right. My wife's burger was over cooked and dry. We really only mentioned the rice to the waitress, who was nice, (she offered to bring us some cooked rice??), whats the sense? Were not gonna return everything. But we're not returning there either. Two orders of jerk chicken barely half eaten, you think you would be offered some thing in return, a dessert a discount or...
Read moreThe bartender was not engaged. Our burgers were just ok. No one asked how “everything “ was. I had to ask for a refill on my beer even though my empty glass was sitting there. The guy next to us ordered a pizza and he was not happy with it. He called it soup. He told the bartender, I’m not sure how it ended but I did notice the pizza maker beating the heck out of the dough. I was a manager at a pizza place many years ago and I know you don’t treat dough like that. This kid clearly had no idea what he was doing. You need airy dough to make the toppings sit so I already know what happened there. I worked for this company back in the early 2000s and I’m shocked at what I saw. Also..... I saw a sign on the wall in the kitchen when I was coming back from the bathroom saying all shirts need to be tucked... this was nothing new when I worked for them yet all the bartenders were untucked and looked like slobs. The night time guy who came on was obviously annoyed he had to be there. Not sure we...
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