Subway — Restaurant in Monroe

Messed up our sandwiches twice in a row. The employee behind the counter asked what we would like. So my 12 year old ordered a foot-long. The employee was distracted and he said “I’m sorry what did you say”, so I spoke up and said a foot-long. Immediately after that I was busy helping my eight-year-old order his sandwich. After everything was done and over and we just paid, I look at my older kid and said “didn’t you get a foot long?” He didn’t speak up when he saw the 6inch bread because this is the age were we are actively trying to get our kids to order for themselves. So we went back to the register and told them what happened. They voided my payment for $16 and then had me re-pay for $21 even though they messed up. THEN, they made the wrong sandwich for the extra 6inch. My kid wasn’t impressed with Baja chipotle on his meatball sub. I wouldn’t even be making a review if they wouldn’t have messed up my food the last time we came in. I know mistakes happen but I’ve lived here for almost 10 years now and they just went through a remodel. I hope it smooths out since this is ONE out of THREE places to eat in...

Really disappointed in our small town Subway. Middle of the day and only one person (a teenager) working. Another one did come in while we were there. Both were wearing sweatpants. I thought maybe we were in gym class and gonna have workout with our healthy sandwich Guess we're too lazy to get dressed to come to work? A couple of side notes- The young man who made our order Was polite and proficient. I'll give him that Also, Google said they were closed and hours were only until 4pm. When they're actually...

Was in store 5/3 2 men working counter. I asked how many sliders he said we arent doing sliders then he said there is a list of things were not doing. He argued with me and I said he was rude and I was leaving and he said never come back. He is our countries future. Help us !!! His manager will be notified. This was around noon. I called the District manager and he was wonderful and does care about his customers....