Little Beijing — Restaurant in Moreno Valley

I buy from here all the time. I used to really like this place, but lately their service has dwindled. And that I'd being nice. The last 4 times I have ordered food from here had been disappointing! I use to speak highly of their food. However, the service, quality and portion size has gone down dramatically. Today I ordered food for my family to be delivered. They didn't have a few of the items that I ordered, so they just cancelled those items from the order and sent the half order to my home. Now only half of my family had their food. Then I tried to order different items and the denied my order for being too busy. The other half of my family finally received their food over an hour later. I never received a call from the restaurant, nor did I receive any type of compensation. They don't give a shit. Even if you have been a good and loyal customer. And since I had to reorder food, I had to pay double service fee and delivery fee. So I ended up spending $12 more than if everything was delivered in one order. Ridiculous! No one cares about the customer anymore. This is a completely different attitude from when I worked in a restaurant. I give the a C-. They are about to lose me...

If I could pick 0 stars, I would. Firstly, I ordered two plates of food. When we sat down to eat in their restaurant, we noticed the rice was hard, all three of the entrees we picked (Beef and broccoli, spicy orange chicken, spicy chicken) we’re cold including the chicken egg roll. We didn’t want to be rude because there was a lot of people in there so we really tried to eat it but I ended up running to my car and threw up all the food, so we decided to throw it all away. We also ordered pad Thai for my roommate and when he tasted it, it had no flavor. We spent 40$ total. So we called and told them what happened and explained how bad ALL the food was and we asked for a refund. they refused to give a refund so Sam offered us an exchange for all the food. I went back today to try and get the food exchanged and he changed his story and said he never said any of that. He was completely rude. I told him I’d rather have my money back and again he refused. The only thing he said he agreed to do was remake the pad Thai which wasn’t...

I have stopped by this restaurant a few times. It’s usually busy but the food is good, however, today I went in and it wasn’t that bad but there was a line. I stood in it for about 5 minutes or so and no one was ahead of me at this point but I was waiting to order. The lady finally came to me and I ordered two 2 items. As she went to get the plates, a person enters the door approached the counter and he was I guess from Uber Eats, door dash or something… she took his order before mine and used the last of the rice for his order and got him out speedily and I ended up waiting ten minutes after I ordered for my rice to be cooked and put into my cartons after I paid. He spent less than two minutes in the restaurant and even ordered himself something and was in and out. Poor customer service. My time is just as valuable and my money...