I work for a local business here in town and on Saturdays we order in lunch. I called at 10:15 in the morning to give them plenty of time to make our order for lunch. We ordered 6 pizzas and 5 orders of cheese sticks. I was told it would take over a hour and a half to make it, it never takes that long for one, but we didn't mind as long as we got it by noon. So at 11:30 I picked up our food, when I got there I noticed they had only given me 6 boxes in total. I told the cashier that the order was wrong based on the lack of boxes for the cheese sticks, she proceeded to argue with me that it was right, when it obviously wasn't and then told me to just go through the boxes and let her know if it was wrong after I checked them. We were completely missing all 5 orders of our cheese sticks so I told her, she couldn't find the person who cooks the food so she had to text her. 15 minutes later the cook comes in with her boyfriend or friend following behind her saying sorry I was taking a break. (Who takes a break in the middle of making an order that was suppose to be done 20 minutes before) Finally she got started on making our cheese sticks all the while our pizzas were in the car getting cold.I had to stand there a total of 25 minutes longer waiting for food that should have been done long before that. And when I finally received our cheese sticks there was no sorry about your wait or any apology in general. By the time I got the food back to our business, not even 5 blocks away our pizza was completely cold, but hey the cheese sticks were warm I guess. This whole ordeal was completely and utterly ridiculous, especially since we paid over $100 for this...
Read moreI like to fill up my tank at Casey's when I can. Besides earning rewards for my gas purchases, I like the fact that they only put $1.00 hold on my debit card, where some gas stations may put a hold of $50-$100 on your card. I can't say a whole lot about their food. I don't typically eat food from Casey's enough to really have an opinion on it. If I have any gripes it would be about paying for air. They no longer offer free air at Casey's, and it cost $1.75 or $2.00 to get air from them, and the machine that they have is pitiful. It's so slow that you can't check all four tires before the...
Read moreOrdered a pizza at about 450 am on my way home from work and was told it would be 35 minutes. (I’ve worked at a Casey’s so I wondered why it would take that long this early in the morning with one of the slowest times of their night) I go ahead and just go to Casey’s when I get to town even though it’s only been 5-10 minutes, and both the kitchen and register workers are outside on break, parking lot empty. Extremely disappointing, and sad the manager has such poor night shift staff. Thank goodness for the morning shift ladies!! Sending prayers, and hoping the staff is getting...
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