Used to go here as a kid. But my experiences there as an adult and as a business man tell me most of their issues are cost related. Long lines and one window employee. Also, everytime I go there it seems like they give you the bare minimum. You have to ask for EVERYTHING... lids for your parfait, a spoon for every individual order, a bag, napkins. It's ridiculous. I got a lecture for asking for pecans (which I asked for in the original order) about how expensive they are. I immediately offered to pay, but she declined.
In summary, there is a fine line between being cost effective and being cheap. It can't be easily explained but it definitely shows. Give customers the tools they need to enjoy their food. I will) regret giving a big tip and will not be back as long as Ben And Jerry's is...
Read moreThe funnel cake was great the second time around!!! Our first one lacked strawberries and was small. My husband ordered another cause it was too small to share it was way larger than mine. I would suggest more strawberries. Also, I do not like when people touch money then prep my food. There was at least three young people back there plus a older man that this didnt have to occur. I didn't see not one of them wash their hands while transitioning from money to food to phones, back to food. That's a...
Read moreIf you wanna have some of the best ice cream in Pittsburgh Gotta come here and this is my first time hearing about it
I still can’t believe I’ve had my ice cream for over 15 minutes and it’s not a quick melt like other places Brings back childhood memories Funnel cake is delicious I couldn’t eat it all Customer Service 100% Clean Parking around the shop Benches on the side if u wanna sit and enjoy I liked to tell the world about...
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