Ate at Hop Hound Brew in Murray today for the first time and I will not be back. Got here around 11:35 and was excited to see the brunch menu. My favorite all time food is eggs Benedict. The picture online had me drooling! I couldn’t wait to get it.
When it arrived, I had 1/2 slice of bacon on each piece, a slice of tomato that was the size of a quarter, and an egg on each piece that barely covered the English muffin. And one of the eggs was hard boiled instead of runny like normal.
Got the waitress to bring me some more bacon but upon closer inspection, I realized there was barely any Hollandaise sauce and no chives on top. I asked to leave the lettuce off, but was sorely disappointed in what I got. It was pitiful looking and I realize that there was only 10 minutes left to brunch by the time our food came out, but it should have looked more like the photo below which is what they bragged about!
I told our waitress I would just order something else since I was so disappointed in it.
Well then — the manager comes over and she was already on the defense I guess. I explained to her like I did the waitress, that what I got looked nothing like the picture.
You could tell she was getting huffy with me and basically told me it didn’t look like the picture because I asked to leave the lettuce off. I was like no— that’s not it. It has almost no sauce and no chives on top and literally no bacon on it.
So in a huff she says — well brunch is over now so….
At this point I’m like, never mind. I’ll just order something else, so she snatches my plate up in a huff and walks off.
So I said forget it. We paid for what we ate and we left. Won’t make that mistake again.
Basically the food photos that they post don’t match what they serve. And they are not nice if you tell them you’re disappointed in what you got.