I do not eat meat. I always order the same thing. Shrimp and broccoli combo w egg roll, with the request that the fried rice is vegetable fried rice and the egg roll with NO pork just a veggie egg roll. When I get the food home the egg roll is correct yet they ALWAYS replace the shrimp with chicken. This has happened more than once. I have called and complained only to be told that I was wrong and that I asked for chicken and broccoli. I have been very specific that I don't eat meat and have asked to have my order repeated back to me only to again come home to Chicken in my meal. The customer service is not friendly and if you call to tell them they made you the wrong food they argue with you and do not try to accommodate until you get upset and threaten a bad review online. I was even told once that the shrimp and broccoli is the same price as the chicken and broccoli. As if that was somehow supposed to make it all ok. Very disappointed. They were better at one time, but now if you want good Chinese food with good customer service and appreciation you're better off going into Edwardsville or Wilkes-Barre. Dont waste your money or time with either Chinese restaurant in NANTICOKE bc they both pull the same bs w substituting shrimp w chicken and hope you just eat it and don't call...
Read moreThere are two Chinese spots for food in Nanticoke. This one would be my second favorite. Although I do admit that I attend this one more and the reason for that is because the customer service is just so much better. The guy behind the counter always remembers me. He always treats me with respect and kindness always has a smile on. He doesn't seem aggravated when I asked for extra sauces and Chopsticks or have a special on my order. The restaurant is extremely clean if I was to recommend somebody out of area to eat some good Chinese food anywhere in Nanticoke it would probably be here. Simply because they don't use their restaurant dining area as storage and it just looks cleaner, that paired with the outstanding customer service is why I would recommend this spot over the other for an...
Read moreLove this place. Best Chinese in the immediate are. Taste, portion all good. But as of late they have been messing up my order. Girl answering phone never gives me extra rice when I ask. So went in tonight with items circled on menu. Still didn't get what I wanted. Ordered 2 menu items that come with rice. So that a container a piece. Ordered extra rice so should have gotten 3. Ordered Hot And Sour Soup got Chicken and rice. Items were circled on menu. How do you mess that up. This is the 4th time they couldn't get my order right. Time to stop ordering again for awhile. Don't know why this is happening as of late. They need to have a meeting. Cause other than not getting what I want,...
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