Casey's — Restaurant in Nevada

Went to sub making station, I want a roast beef sub, she says great, waiting to tell her kind of bread, she says get it over there (premade) don't have what I want. Go to hot sandwich case ask other girl don't you have a plain hamburger, she says yes we can make one but some on bottom row, she comes out to show me, no those are cheeseburgers, she says we can make one but we always put cheese on them. Said I'm having a hard time getting something to eat, I wanted a sub no get premade, hamburger no cheeseburgers, went to get ice cream cone, girl comes over says girl a sub station misunderstood me, she would make me one, Left with no sandwich, don't know how you misunderstand someone saying I want a roast beef sub. If had wanted premade would have went and grabbed one. I usually stop on way back from Ames, but will think twice before...

I would not suggest going to this store and grabbing a slice of pizza out of the warmer.. I personally witnessed a customer with no face mask on,grab his pizza.. since Story County is facemask required to enter any public store. I personally requested to speak to a manager, and the store manage stated she could not make anyone put a mask on... at that point I realized this manager has no clue.. so I kindly asked the manager that I was speaking to him you please throw away all the food that was in the pizza warmer and take it out of the hands that people were trying to purchase in line behind me because she's not taking any of what I was saying to be a serious matter... I have contacted Casey's corporate office and told them about my horrible experience at the store and I truly hope this manager learns what her...

This used to be one of the best, most up kept Casey's stores I've ever went to. Now everytime I go there they are out of something or have been to lazy to fix it. They have been out of vanilla cappuccino now almost every time I've gone in there the last 2 months.

Almost all of the staff are rude and snappy at customers if you bring to their attention that they are out and question why after 2 weeks it's still that way.

I understand being out of things, I do. It happens but when it happens this consistently with the same things over and over maybe the amount ordered should be...