Subway — Restaurant in New Orleans

For those reading the comments on this, use my comment as a reference to judge this amazing place. I’ve both been a customer here and worked here for a period of time as well and I can say this much. The owner is one of the best people I’ve ever worked with as a boss. She doesn’t cut corners, she focuses more on high quality services and food, she’s always on top of her game, extremely hard working and efficient, knows how to run her business and what she wants. And she’s extremely fair to her employees, rewards and punishment come equally depending on your actions not her feelings. People also need to remember that not everything is the owner’s fault. There’s only so much control she can have over her employees and in that she does a decent job. The food quality is very high. She’s the kind of person that would rather throw out an entire pan of food if she sees the slightest sign of spoilage despite the loss rather than scoop the bad parts out to avoid making a loss. She doesn’t mind taking major losses if it means the customer gets good healthy food and is satisfied. We also need to remember that employees are still people not robots. A lot of them work double shifts. Some even open and close the store every week if they have to. She discourages it usually because like I said she’s fair and a very good boss and cares about her employees. But i also knew some co workers, I myself had to do it sometimes, who begged her for more hours because they badly needed the money. So imagine someone who has worked from the store opening, dealt with all kinds of customers good, bad, polite, rude, angry e.t.c. Didn’t even have lunch because she’s too busy serving customers and doing everything she’s meant to in the back. And then 5 - 10 minutes till her closing time when she’s cleaned the bathroom and other places and you walk in and say give me 3-5 footlong sandwiches. True she’s being paid to provide good service and should always provide it no matter what but again employees are not robots they are humans who have their own emotions. Especially for those who come in towards closing period within 10 minutes of closing. You need to be mentally prepared that the employee might not have had the best day and you might not get the best service especially with the time you’re coming in and that is not the owner’s fault. There’s only so much control she has over her employees and even when incidents like that happen, she deals with them so thoroughly that the employee will never want to repeat such a mistake. All in all, this is one of the best fast food places to go to in New Orleans. It ranks at the top in terms of hygiene, food quality, customer service and...

Worst service EVER!! If I could give 0 stars I would! I placed an order through the app that I paid for and did not pick up, so when I attempted to call to see what was going on the man who answered said that I just had to cancel within the app. I told him that it does not allow that option that it had to be canceled and refunded on there end. He proceeded to tell me he couldn’t do it, so I told him I knew the manager and asked for his name. After which he refused to give me and hung up in my face. I called back and a lady answered who was just as rude. She refused to give me either of their names and told me she didn’t have to. So, once I arrived in town I went to the store to speak with the manager whom I assumed would be a bit more professional. She didn’t seem the least bit concerned and told me that they can’t cancel an order without her once she’s gone and closes the register; mind you it’s 3:30 in the afternoon. Even after telling her that they were rude, unprofessional, hung up in my face, and marked my ordered as “picked up” although I had not yet set foot in the store at the time it was scanned as picked up. She then told me that there was nothing she could do that she could only suggest I dispute it...

So I went to this subway on 4708 Paris Ave NO,LA 70122 for the first time. At the stroke of 8:50 I was there inside looking to order 3 footlong meatball sandwiches. When I informed the young man of what I wanted he looked dead at me and said “ you’re getting 3 sandwiches?” I said “yes, is that an issue?” He never answered me back and gave me a pissed look. I’m assuming he was about to close and did not want to do much work. I have to say he was pretty fast at what he did and I was outta there at 8:58pm. Service sucks there and I really don’t like how he made me feel paying $26.89. I asked can I use the restroom as well and he told me no with the quickness cause they about to close. But then he said if you’re not gonna be long you can use it. I told him “no don’t worry about it cause he already turned me down. Sad azz location and that’s how the wants to run customers off cool. Then find a way to pay your employees when you’re business don’t have income coming...