Dunkin' — Restaurant in Newington

this dunkin has to be the most unfriendliness, petty and rude customer service ever! i used to come here every morning for my breakfast but stop and decided to go somewhere else but today i decided to give it another chance but each time i come here it’s always a long wait the line is back up all the way too the door. the workers just ignore you no “i’ll be right with you” or “welcome to dunkin give me one moment” nothing just rudeness and attitude. i don’t understand why work morning shift if you’re not a morning person. just a mad sour face. every time my food is always burnt and hard. dunkin need to hire more professional people with good...

My sausage egg and cheese croissant was burnt and egg and sausage was still semi frozen in middle...I had to toss it so since I had already driven away and gotten home I didn’t want to go back..only part of my breakfast that was good was the hash browns and coffee.. I was surprised cuz this place is always packed in the morning but they’re pretty quick at getting cars out the drive through..anyways it’s Usually it’s my sandwiches that are good and coffee that’s not right.. So after my 4th visit I switched Dunkin’ donut locations..it’s a bit further but they seem to get it all right the first time.. So won’t be...

To be clear, the young lady working this store is fantastic. This is directed solely at the management and the owner of this location: if you can't find people to work: A. Review your pay structure and consider giving raises/ performance bonuses to attract more people . (Start with what appears to be your only staff member.) Or, B. Close your store until you can find more help. It's been 25 minutes and my mobile order still isn't ready! It's not from a lack of effort by your one employee, it's because you have failed not only your customers, but also your employee when you don't addaquatly staff...