Sonic Drive-In — Restaurant in Norman

TERRIBLE QUALITY CHECKS and CONTROLS! POOR Management! Terrible iced Tea! we've been to this location many, many times and nearly every time we go during happy hour or in the evening the iced tea smells soured and has a bad spoiled scent to it so we just toss our drinks in the garbage and wasted a few $$$ again and again. it's like at this sonic that they make the iced tea at 6 am when they arrive then they never to bother to make fresh tea every 3 hours the rest of the day and just let the same old soured tea sit there and serve the crappy iced tea with a sneaky smile. also...we've ordered burgers here and sometimes the buns are dry and hard as bricks...TERRIBLE QUALITY CHECKS and CONTROLS! POOR Management!! AVOID this location!

we've had much better luck with sonic drive-in iced tea, drinks, burgers, and overall food quality at the sonic on East Lindsey street on the east side of...

Staff is rather inconsiderate and rude, and service is extremely slow. I went this evening (it's Thursday, so their footlong coneys are buy one get one free). It wasn't busy at all, but it still took over 10 minutes to bring me my order of 2 footlong coneys and a medium shake. Then, when my food was delivered, there was only one coney. When I commented on this, the guy who brought my food apologized and said he'd have them make me a second one, so I thanked him and waited. 20 minutes later, after watching 3 other vehicles pull in and order, then receive their food and leave, I finally realized that I was obviously not going to get my second coney. I tried one last time to call out to the guy delivering food to people, but was ignored. I finally gave up and left.

EDIT: this wasn't my first bad experience here, but it will be the last. I'll drive the extra mile to one of the other...

They accidentally gave me sweet tea instead of unsweet, no biggie. I buzzed in and asked for a replacement and they said no problem. 10 minutes go by and they still hadn't come out with it. I walked up to the door as the same employee who we talked to on the intercom, was walking out and asked him if he could help. He said he'd grab it and then proceeded to walk out the other door and give somebody else their order, and then walked back in and walked out to give another person their order. Thankfully another employee walked out and I asked him for help and he got my tea for me. It wasnt even that big of a deal that they messed up the order in the first place. It was just really rude and disrespectful to ignore me and then purposely avoid me to go help...