Dunkin' — Restaurant in North Attleborough

Unacceptable. The man behind the counter took my order with gloves on, then handed me my food with the same gloves. As someone who has worked in management for Cafua, I know this is a direct violation of basic standards.

Staff was distracted, chatting instead of working. I had to repeat my order twice, and instead of speaking to me professionally, the employee waved me over with hand gestures—aggressive, unprofessional, and completely unnecessary.

When I asked for my coffee rolls to be bagged separately due to an allergy, I was flat-out refused. Allergies are not a joke.

To make it worse, my coffee was poured from a pot that ran empty mid-pour, then topped off with another. What I got was a cup with foam and suds—not quality, not fresh.

I left church expecting a simple, peaceful breakfast. Instead, I left disgusted. If this is the level of service Mansfield Management is confident putting out, it’s shameful. I will...

Man, what happened to that place. Sure it got a new face-lift, but they need to get people that actually listen. Grabbed a sandwich on my way to work the last two mornings(Fri &Sat) they messed up both. I just wanted maple bacon on my sandwich with cheddar cheese. Denied both times, and got American cheese and no bacon on one and regular bacon on the other. Even though I was Charged both times for the cheese and Maple bacon. Definitely going to a different one now, my friends agree that this place is going Down Hill Fast. I never eat bacon, so I was really looking forward to the sandwich, instead I paid to be put in a bad mood right before work at 6 am 😑 She even Lied to me as I was leaving, asked if the maple bacon was on it, she Said Yes and I left...

I come to this Dunkin’ every day and always order the $6 meal deal without bacon—no issues. But today, the woman taking orders insisted I couldn’t do that because “the system doesn’t allow it.” Funny, since I ordered the same exact thing yesterday without a problem.

I even asked if I could just pay for the bacon and have it left off or put to the side. Again, she told me the system wouldn’t allow that either. Really?

As someone who managed a Dunkin’ for years, I know exactly how the system works. She wasn’t limited by the system—she just didn’t want to be helpful. It’s frustrating when employees make things unnecessarily difficult instead of simply providing good...