Valdiserri's Bakery LLC — Restaurant in North Belle Vernon

This used to be one of my favorite local bakeries, as their donuts, pastries, and breads are phenomenal. I would eat their peanut butter brownies daily if I could-if you love chocolate and peanut butter, those will change your life. One thing I also appreciated is how as long as you give them 24 hours notice, you can call in and order anything-even if it is 2 brownies or something like that. Anyway, I needed eclairs for a special occasion this week and called Saturday to see if they even made them and was told that they do and went ahead and placed my order. It was guaranteed that these were going to be sold. I just received a call this afternoon that the dough was used for cream puffs since eclairs don't sell and that the woman would call me the next time she makes them and seemed to be quite amused during the entire call. Well, that one experience will stop me from going back and I will be sharing my experience with anyone who mentions needing a bakery. Is it a huge deal? No, I can pick up eclairs from a grocery store bakery for my son's class and spend a lot less, but the way it came across, like "the cream puffs are more important since people buy those, so now you only have a day and a half to see if any other bakery is up for it" thing is where I have an issue. Terrible...

Struggling to find a bakery to deliver some pastries cookies bagels was harder than I thought it would be. Thank you to the young lady who answered the phone. She had a few questions for me when I asked if they did deliveries she first told me no they only deliver to businesses. Then she proceeded to ask me some questions. She told me I can call the owners in the morning and ask them if they would do anything after I answered some more questions for her she said hold on please. When she came back on the phone she told me that John the owner would call me in a little bit and talk to me. And he did exactly that he called me back in about 30 minutes I explained to him the situation that I prefer taking care of a small business especially this time when everything so shut down and I could definitely use a big box company to send flowers or a fruit basket but I wanted to use the local small business and help them. Without further Explanation John and his staff did exactly that thank you ever so much greatly appreciate it. The owner John gave me his cell phone if I need anything in the future to give him a call way to go great customer...

My 86 yr old mother used to buy the Italian Bread & have it sliced. The loaf of bread was so small (compared to another local bakery) and we know the dough is rolled by hand & that is what we were told that caused the huge hole in the center. My mom asked me to take a few slices of bread back to show that there was hardly any bread thru out the loaf & the girl that I showed told me that she knew who my mom was & wasn't going to give a free loaf of bread & we should have brought back the whole loaf & not a few slices! I didn't ask for a free loaf & that's not what my mom wanted. We just wanted to show them so they can look at the loaf of bread after slicing it so that they don't sell anyone else a hollow loaf of bread. I have NEVER been given attitude in Valdiserri's before by any of their employees & I was very surprised. Valdiserri's Bakery has many Great Tasting Fresh Baked Goods & I have never had any problems...