White Castle — Restaurant in North Township

The best time to visit this White Castle is during breakfast hours; (If you can get past the Clown who think he's a Manager). At least he cooks everything fresh 😏 After 3 PM is the worst. Dry Burgers. Fries are cold and hard. Pickles are old. Employees look like they don't want to work. Little Black Woman (Who looks 50ish) Has a nasty attitude. I was trying to use my debit card but she did not turn on the machine. She made it appear that I didn't know what I was doing 😏 She wanted to take the debit card and use it on the machine herself. I ordered a #11 with Sausage. She gave me that rubbery, under cooked Bacon. She thought that she was going to switch the sandwiches, but I requested a freshly made sandwich. She was not pleased 🤣 UPDATE: 8/18/25 12:15PM. I haven't visited this establishment since my last post. Today? I met "Maria" She asked customers? Did they want pickles on their sandwiches? Were they Senior Citizens?. I have never been asked those questions before. Its employees like Maria that will keep your business up...

Sent my 15 year old daughter in to purchase something for herself,and all I wanted was a "Regular Size Chocolate Shake". She came out with her order,along with a 1/2 Pint of Chocolate Milk for me!. She said the Chocolate Milk was all they had,so I took it back,and asked them to make me a Chocolate Shake. (First) The lady in the Back yelled out: "That Shake is gonna cost you more". (I replied!) "Just make the Shake; Lady!. (Instead!) They made me something that looked like a combination of Chocolate & Vanilla,but taste like Strawberry!. I took it back in and demanded a refund!. It took them almost 10 mins to refund the money. I will never go back into this unprofessional...

Maybe under staffed but I ordered on the app so that was 30 min. wait time. I went there to pick up my order at the set time and the order was not ready. I had to wait an additional 20 mins for my order. I was gone for 1hr. to pick up White Castle for my family. My husband was upset. He says it takes 10 mins to get the food. Well it should take 10 mins but this location seems to think differently. However, the customer service here was great. They did offer me a drink free of charge while I waited. I was to upset to except the drink but the thought really counts. They did attempt to make my wait time up to me and that shows that they value the customers so I...