Domino's Pizza — Restaurant in Oak Ridge North

I ordered pizza from this location and at 10:30 it was ready for quality check! Perfect we were starving. It was a Friday night so I put the order in for the pizza. At 11 o’clock the pizza still showed it was being quality checked so I called the store. The guy sounded like he was in the weeds and said they were super busy but that I was the next pizza to go out, so I think him and hung up the phone. Another 20 minutes ago and my pizza is still showing that it’s just being quality. I called the store back and this time the associate answer the phone with my first name. He proceeded to tell me that I was still the next pizza to go out, and the driver was going to be back at the store very soon. I told him I did not want pizza that had been sitting out for over an hour and then brought to me cold. I understand Store being busy, but if you don’t have employees to handle the traffic coming in at some point, you stop taking orders. It’s not a good idea to piss off hungry people and to make them think that their order is almost out, but in reality, it’s just sitting there in front of you. I asked him to please cancel my order but I still haven’t gotten any money back and I had to order from another pizza place but the pizza within 30 minutes. Order from somebody else not from the store or drive to go pick it up because if not, you will be sitting in the dark and waiting if you were even going to get food. This is the worst experience I’ve had with the Dominoes in...

This Domino's Pizza has been open for a bit and this is our 2nd or 3rd visit. But let me tell you, the food absolutely comes out amazingly fresh and so good. They have tables where you can dine in with your family. Super chill environment. Clean, not one crumb on the floor. Seats are well wiped as well. No fingerprints on the windows. Huge plus on cleanliness.

We messed up our order tonight, and the manager, nothing short of amazing customer service, took care of this. But wait, let's chat about the cashier, she stayed calm and worked through everything with us to get it corrected when it was not even their fault. This for sure will be our HOME location. I don't care who the website tells me is closer.

Fresh pizza, EXCELLENT customer service!!!!!! You've got a...

My office frequently orders from this location but after today’s experience we will no longer order here.

I try and make finding the office as easy as possible as seen on my profile.

When I called the location the explained she was having a hard time finding the office (order was completed but I didn’t have my food prompted the call)

She explained she was down at the apartments I explained it was a business, apparently I interrupted her because she snapped at me stating I was speaking. She proceeded to argue with as she arrived to the office. We have an open concept office and my boss in the back came to the front to see what was going on because she was so loud, as if it was my fault she couldn’t find the office.

And obviously the tots were both burnt and...