I don’t ever write reviews because I don’t like complaining, but I felt I needed to this time. I feel kind of bamboozled by the other reviews here. Not sure if we just went on a very, very bad day, or what the difference for us was, but our experience was not a good one, and we will not return. All 4 of our meals were subpar at the very best. My daughters fajitas were pretty bad. The meat was dry, but the veggies were not cooked. I’ve never seen fajitas come on a cast iron that is cold to the touch? She also got no sour cream, pico, cheese, not any of the typical toppings. It was just the meat and veggies and beans and rice. The salsa was meh. Not sure if it’s made fresh in house? Didn’t taste to be. Also, we came because I really wanted birria tacos. It doesn’t come with consommé like typical birria tacos do, it came with a plain broth. Why? The consommé is practically what makes the dish. Everything was so bland and boring. The servers spent a large majority of time chatting in the entry, which I really don’t care about if people are still receiving service, but we weren’t. We got one small salsa for our table of 4 and never received more, took until the end of our meal to get more water (we had been out before our meals arrived), and we were charged more than what the menu stated. They weren’t busy either, so that’s not the reason. There were 3 tables of people in the whole place, our party of 4 being the most. Again, I don’t like complaining, but the whole experience was pretty rough. I’m just hoping to bring some honestly to...
Read morei met my friends for lunch today. the food was tasty, the atmosphere so-so, music too loud, toilet paper unavailable in the ladies restroom. as we were leaving, i was remarking to my friend that the restaurant was not set up for people who have difficulty walking. and then, boom, our other friend fell down the two steps between the dining rooms. so here she was, a 70 yr old woman laying on the hard tile floor. the one employee in the room did nothing. he didn't come over to see how she was, he didn't offer any help at all. AT ALL. nothing. we were trying to see about our friend, still on the floor. and after we spoke to him, he sauntered over. we asked for a baggie of ice for the large knot that was coming up on her forehead and napkins for put on her bleeding cut. he came back with those things but again didn't ask us if we needed help. i asked my friend if she needed an ambulance and she said no, but it still took several minutes for her to be able to get off the floor, then sit on a chair, and get her bearings to be able to leave. the one employee did nothing. NOTHING. word of caution. enter there at...
Read moreWhen we arrived there were maybe 2 other tables. There were 2 staff working that I saw. Not a smile or greeting to be had. We were told to seat ourselves. We ordered fajitas and an aquachile. Our fajitas finally arrived after about 30-40 minutes. Our aquachile never came. The server couldn't have cared less. Never once did he check on it or update us. At 45 or so minutes we asked for the check and our aquachile to go. The only prompt thing he did was give us our check. After about 10 more minutes I asked when our food was going to be ready. He replied that he didn't charge us for it and we would not be getting it. When we left the restaurant was almost full. One newly seated table got up and left after waiting so long with no service. We were charged $9 for a virgin strawberry daiquiri. So our fajita was the same average fajita that you would get an any mexican restaurant. The cheese dip was good. The service was horrendous. I do not understand what the problem was or why they were so unconcerned. What a totally miserable...
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