Starbucks — Restaurant in Oak Ridge

The only reason I went to this Starbucks today was to get the red cup. I had called last night to confirm that the red reusable cup day was on the 7th. And the guy said yes it was and to buy a holiday drink to get the cup. So I drove 20 min, I had ordered the holiday drink 5 minutes before I got there to make sure it was hot. I didn't like any of the holiday drinks but I thought at least it's only 3 dollars and I get the reusable cup. But when I got there they said it was on the 16th and not the 7th. I told them I called last night to confirm and they denied that happened. The blonde lady who gave me my drink and answered my questions was really nice and polite. But the red haired lady with braids and a bandana on her head gave me the rudest look. So didn't feel very welcomed at that Starbucks and my drink was luke warm. And drinks don't get cold in 5 min. Needless to say I hope the 16th...

I have ordered a venti cappuccino 2 times both times in the morning both times with a extra shot of espresso. Received about a 1/4 cup of milk the rest hot foam. The first time I explained it usually comes with about 2/3 liquid 1/3 foam. This morning a asked for a full cup I received exactly as before. The server said I needed to ask for s wetter cappuccino never in all of my many years have I heard that terminology. Both of the Starbucks on battleground have any problem making it correctly. The Nrewed Awakening coffee truck in stokesdale makes...

I give this place one star because of one person. Her name is Sean, the African woman. First, she was completely out of attention, doing different things not paying attention. Second, because she was inattentive, I ordered multiple cold coffees, but she gave me all hot coffees. Third, she was disinterested and had a rude disposition. Fourthly, we weren’t charged ethically. All of her mis inputs contributed to the ridiculous price we...