Dutch Bros Coffee — Restaurant in Oakdale

Most unprofessional experience ever at a business. Showed up at about 10:50pm. Waited a few minutes while the car ahead of me was playing a card trick game or something with the gal at the window. My shift starts at 11pm down the road. They continued to play cards and I asked for some kind of service and the female employee at the window told me to wait until the card game was over. Couldn't believe it. Minutes later the card game is over and I get to the window and tell them to forget about it. Zero stars for this place. Very unprofessional and the worst customer experience I have ever experienced at a DBC location. Don't know the gal but I know she doesn't represent everyone at DBC but she needs some serious remedial training on customer service. I hope the franchise owner or manager reviews the video footage from the drive thru this evening to see the unprofessional conduct of that employee and treatment she gave us. I have never experienced poor customer service like this at the DBC Modesto, Manteca and Stockton locations. Very...

We're avid lovers of Dutch bothers and plan our road trips to follow locations. Not joking. We're thrilled that there is one in Oakdale now but this location needs serious help. I see the staff actively responding on posts so hopefully they stay engaged. The parking lot around this location is a death trap. Badly marked and organized approach lanes plus crazy drivers using the lot for all the other stores. Please be extremely careful driving in and out. Nice staff but beyond slow service. Lines were about average but took 10+ minutes to get our drinks. The Dutch locations in our home down crank through probably double the rate of cars. Anyway, my mocha that last visit was fantastic so not complaining about coffee quality at all. Fix those lanes and pick up...

Here it is Saturday 4:30 afternoon the guy taking orders thinks he needs to talk with the 2 cars in front of me. The first car there were 3 orders filled and 5 more minutes of bla bla bla... The truck in front of me the guy makes me wait another 5 minutes of bla bla, he adds insult to the minutes he's taken from me by looking and continues to bla bla bla for another 4 minutes. Everyone knows time stands still when you go to Dutch bro with the line up of cars today there were only 5 cars in front of me and I still was there for 15 plus minutes for a drink that was cold but lacked the ice I purchase this drink for. No stars would be far to many today.. Do your job, talk when it's not busy and get the customers out and on the road...