The good: They do flights, so you don't have to struggle as much to choose from their huge selection of flavors. Two of the flavors I tried were very good (Hazelnut was one…can't recall the other).
The flight was a good value as far as the number of flavors (4) and quantity of ice cream goes.
Plenty of options for portion size, cups, cones, etc.
Service time was reasonable given the time of day and the single employee.
Cute little tables out front to sit and enjoy your ice cream.
Just OK: I've traveled frequently and tried a lot of ice cream. The best shops make their own, and often serve inventive flavors that knock your socks off without simply banking on the typical American's penchant for anything sweet. The Scoop does not make their own.
They do carry a decent brand of ice cream. However, of the four flavors I tried only one had a primary flavor I'd characterize as something more than sugar. I learned after the fact that it wasn't made in house.
(The Scoop's website clearly states they carry Hershey's ice cream. I just completely missed it.)
Prices are similar to ice cream shops that do make their own. So while they're not high per se, the product does not offer as high a value as house-made ice cream with flavors you can't get in other shops.
Could be better: The portions in the flight were pretty big. Two scoops of each flavor. Probably no one will complain about this, but it was too much for one person and far more than the generous taste I've received when I've ordered...
Read moreOur group of friends stop in for ice cream every Sunday evening. We enjoy the Hershey brand of ice cream served here, as well as the selection of flavors and price. However, our favorite, ESPRESSO CHIP, is no longer offered. Another great flavor was SPUMONISH and also no longer available. We noticed these flavors would sell out rather quickly & we had times we were disappointed. We've mentioned this to the servers behind the counter but I'm not so sure they have passed the message on to the owners. Please bring back at least the espresso chip. You have cappuccino crunch & plain coffee but the espresso chip has a deeper richer coffee flavor. So good!
Updated review 6/8/25: Our group has noticed Scoops has been going downhill in the last year. No matter how good of a product you sell, cleanliness is equally important. The store windows haven't been cleaned since who knows when. The inside of this establishment is just filthy. The glass fronts of the ice cream freezers need to be cleaned everyday, and, apparently, they are not. The white floor is blackened & sticky. The entire store needs some serious cleaning. The young employees should be at least cleaning the outside glass of the ice cream cases during their downtime instead of sitting & talking. It appears the Owner has lost interest in their business. What a shame. We used to enjoy our visits here for...
Read moreIt's kind of hard to mess up ice cream. We went in tonight for our first try of the fairly new ice cream shop and were unexpectedly disappointed. My girlfriend ordered soft serve which had a watery taste and little ice crystals in the ice cream which was very unappetizing. I ordered the flag ship of ice cream sundays the Banana Split, how could you go wrong with that, right? Well they manage to even screw that up, for $7.25 you get two scoops of ice cream a split banana and only two toppings. Now that doesn't sound too bad until you realize whipped cream is considered a topping. So in reality you're getting a "banana split" (I use that term EXTREMELY loosely) with one topping, no nuts, no hot fudge, no marshmallow sauce, no caramel sauce, no sprinkles, no pineapple, not even as much as a whisper of a cherry on top never mind two. Really guys ?!?!?!?! How is it possible that the local Dairy Queen can out do a quality icecream joint? I've been really good at predicting who will last and who won't and by our visit tonight I don't see this place lasting very long..... To the owners, there is this cool thing called Google, you may want to look up images of a banana...
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