I tried calling my order in because I wanted to make a change that the internet doesn't do to the sandwich, but was on hold for about 10 minutes. So, I decided to place the order anyway online without changes. Once I placed the order I was quoted about 35 minutes. I live about 10 minutes from the store. I was unable to drive today. The internet let's you watch the status, and my order was done rather quickly in about 20 minutes. It sat around for an hour before coming to my house! I ordered a sandwich and spinach cheesy bread. There should be no reason why my food should ready AND take that long just sitting before leaving. That's just a long time even if busy. My cheesy bread was burnt and only the center is edible. And, the sandwich is completely dried out from sitting too long. It looks like the sandwich that goes on display. Perfectly made, but not for eating. I'm completely crushed cause I can't leave to get anymore food and have been sitting here for almost 2 hours waiting. I was not offered an apology upon delivery. I paid full price plus tip cause I have no idea what part the driver played and it may not be her fault. Why jip her? I just know I'm disappointed, starving and sad. And, as a person who works there, they should have never let that food leave after sitting so long. It should have automatically been made over in order to be fresh. It's just rude to give people whatever and think them giving you money for poor quality is a good trade. Not editing yourself and waiting for a customer to tell you your wrong when you've CLEARLY done poorly shows that you have low standards of...
Read moreI called in my Dominos Pizza order today on Sunday, July 28, 2024 at 6:30 p.m. to Christian placed my phone order for my dinner today. I ordered for me and my roommate Debra. My order was the special Deal their Dominos Pizza was Advertised at tonight. My first order was the One Large Size Premium Chicken and Sausage Hand Tossed Pizza . The price was $10.99 on sale. My second order was the One Large Size Pepperoni and Mushroom Hand Tossed Pizza . The price is $10.99 on sale . This order is for Debra my roommate. I also ordered dessert - it was one order on the Marble Fudge Brownie. It has 9 pieces. I ate 2 pieces and Debra ate one piece on the Marble Fudge Brownie. These brownies are very delicious! My Premium Chicken and the Sausage Pizza was very flavorful and so good. I ate 4 pieces . Debra ate 3 slices on her Pepperoni and Mushroom Pizza. Debra’s Pizza was very tasty too. Then for my soft drink, I ordered the 2 Liter Fanta Strawberry Soda Pop. This Strawberry Soft Drink has real Strawberry flavor in every glass. This beverage was very refreshing and very good. I received my Dominoes Delivery from Diego and Diego delivered my Dominoes Pizza Order very fast within 30 minutes from my home. I also received excellent customer service from Diego. My total bill...
Read moreLast weekend my husband and I ordered our two separate pizza's because we never like the same toppings. His came as ordered and mine did not. I paid for 3 extra toppings that I never received. Rather than put in a bad review, I called in to the store and told them I wanted a credit to my card for the 3 items that I did not receive on my pizza. I did not want a new pizza sent or store credit as we only order pizza maybe once a year or so. I was told that would happen. Monday rolled around and I saw that my card and the sale amount were not amended, and I was charged the whole amount. I called in to the store again. The lady I spoke with said they put a credit for me with the store, that it was only good if I called in to make my next order over the phone. When I told her that was not what had been discussed and was not a proper fix for the problem, she told me she would have her boss call later that evening or the next day. I never received a call from the boss. I will never order pizza from Dominos again as they obviously do not stand behind their product or their word. It is only a matter of a few dollars so this is not about the money. It is about not getting what we ordered and being so fed up with stores thinking this is an okay way to...
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