Graziano's Pizza Oceanside — Restaurant in Oceanside

We discovered this place bc we're new to North County and my daughter wanted spaghetti for lunch. Saw good reviews, so chose here. So glad we found this place! It seems like a lot of people come in here for slices (which is always a great option); we chose to dine-in. There were 5 (maybe 4?) booths. As soon as we walked in I noticed the place was very clean (bathroom was very clean as well!). Had a good selection of food (some pep/cheese slices, garlic bread, gnocchi, spaghetti, wings) - all were delicious! Thin crust, very generous with cheese and toppings on the pizza. (East coast/New York style according to some other reviews).

The biggest draw though was the owner. He was the one cooking the pies and running the register. He was so helpful and seemed to genuinely care that we had a great experience. Specifically, when the pies meant for slices were ready, he made sure to ask if we were ok "as is" or wanted any specifics (i.e. extra crispy) (so glad we said "as is" bc it was great!); also, my daughter is a "sauce fiend", so I asked for a little side of extra spaghetti sauce (the amount served w/ the spaghetti was perfect for a normal person!) and he suggested he warm it up first and got to it right away. Secondly, and more importantly, I overheard him thanking his employees for getting through the lunch rush! That was so cool to overhear. I could tell he cares for not only his patrons, but his employees as well!

Also, they serve a limited selection of beer and wine!

Great experience; they really set the bar for our north county...

So let me tell you about this place that I tried out. So first off I didn’t have high hopes for this place, especially when I called and a kid that answered said “hello what’s up?” and when I asked about something on the menu he said, “dude I really don’t have time, it’s super busy.” So I just assumed it would be downhill from there, but I really wanted to try the place out.

So I still ordered a couple of pizzas, an order of wings, and the meatball appetizer. I will say all the food was really good to be honest. Some of the best pizza in the area for sure. The same could go for the meatballs, but the wings were just OK.

However, with all that being said, beyond the lackluster customer help, when I went to pick up the food, apparently they thought more was ordered and the bill came out to like $140, which is wild. So, upon asking the girl at the front about a potential refund, she had zero clue how or what to do. SMH

So can I recommend this place? Yes, kind of. The food was really good, but apparently, whoever is in charge maybe needs to do a better job of training on the customer service aspect, because it has been a while since I visited a place with such...

Used to love this place. I was always loyal despite how badly they would quote how long my order would take. Today, I ordered a pizza, two salads and an eggplant Parm. I was quoted 30 minutes. I got there on time , and the worker said it would be 10 more min. Totally fine, but then after 10 minutes went by i was still waiting. I decided to give it another 10 min before asking again. He proceeded to say “just 2 more minutes!” Again I waited 10 minutes. In all it took over an hour. Again, totally fine if you’re just up front about it. But that was not all… while waiting, I witnessed a family walk in. The workers refused to take their order for 10 minutes because they were too busy. The family was very respectful and said they would come back another night. After they left, two workers made fun of them. Another man came in and said he had placed a phone order to which the two employees stated they had not received one. The man said he had spoken to a woman to which the female worker responded “well there is another girl working in the back.” The man walked out. And finally, here is the food review. My eggplant Parm was burnt into...