Burger King — Restaurant in Ohio

I wasn’t worth the trouble and my money and time doesn’t matter. I ordered breakfast for me and my wife at 10:27am through the app. When I got there at 10:37am, I was told that the order would not be completed because I arrived after 10:30am. Now my money is tied-up in their system, I am out the time and gas for my travel; there and back. And, I received no breakfast or compensation of any kind! I spoke with the manager who gave me a dead-end corporate number and an apology. I called the number, but no one answered and I have not received a call back yet; and I don’t suspect that I will. Needless to say, I feel scammed and was forced to call my financial institution to expedite my refund; which will still take 48 hours. Why did the app take my money if they weren’t willing to do their jobs? The only thing the manager, Shadow, could offer me was an apology. I am wondering if her district manager, Bonnie, will return my call. At this point, I will never return to this...

This is like the 3rd time I've had a bad experience with this location and I promise it's my last! I'm only leaving this review because I just left, and all I have to say is HOW RUDE. I've repeatedly let it go. Because I'm honestly not confrontational and I had a very pleasant experience with one worker there during breakshift shift.. but I placed my order through the app. Should've been ready at 2:06 am. Didn't get it until 20 minutes after with no other cars in line. The lack of sense of urgency, the carelessness behind preparing my order before I even got there, couldn't even come to the window and say hey we're waiting on fresh fries! Then to get my food and both of my sandwiches are COLD. The fries and cheesy tots are perfect but like what!? And THEN to have an attitude with ME is INSANE!! FOR MY OWN PEACE OF MIND I won't be visiting this location again. Work on the customer service at this location bc it sucks. And if you don't like your job...

I recently visited the Burger King in Canyon, Ohio, and had a pretty good experience overall. The place had a clean and modern vibe, which was refreshing. The staff were friendly and seemed genuinely eager to make sure everything was right with my order.

I went for the classic Whopper with fries, and it did not disappoint. The burger was fresh, hot, and exactly what I was craving. The fries were crispy and golden, which is always a win. I also tried one of their new chicken sandwiches, and it was surprisingly good—juicy with a nice crunch.

The only hiccup was that my order took a bit longer than usual to come out, and there was a small mix-up with the toppings on my burger. But the staff quickly fixed it, and I appreciated their promptness in addressing the issue.

Overall, this Burger King is a solid choice for a quick bite. It’s not gourmet, but it hits the spot when you’re in the mood for fast food. I’ll...