Georgetown Tavern on the Hill — Restaurant in Ohio

We read the great reviews and couldn't wait to give it a try while vacationing in the area. We got directions from their web page and sent them to our phone. Well, we ended up on top of a gravel hill that looked like a power plant. So we had to ask for directions. No biggie. We entered the winery and there were 2 lines. Very confusing. So we asked the people in front of us. One line was for drinks only and the other was to order food and drinks. We finally got to the front of the line. Placed our order for 3 pizzas, a glass of wine and 2 pepsi's. They have you pay there and add a tip when ordering. They give you a number to take with you and placed on your table out side. Well, when we got outside there were not any tables available. We found a spot with chairs and a little table only big enough for drinks. The view was just ok, but the worst part was the strong sewage smell. Its was literally making my husband sick, but we toughed it out and waited an hour. Still no pizza so we decided to tell the person that delivered the pizza's from the large out door brink oven, that we will take ours to go. Well that would be another hour wait!Are you kidding me? A 2 hour wait for pizza? They do not have any servers other than the guy bringing out the pizza so unless you wanted to go stand in the long drink line you were out of luck. We decided to cancel our order and chock it up as a bad experience We had to go back inside to get our refund. I said that I wanted a refund and I didn't realize it was going to take 2 hours to get pizza. She was very rude and said, "I didn't know until about 3 minutes ago either" Really? How the hell did you or at least the manager not know that the amount of orders taken could not be handled? No i'm sorry from her or the manager that helped her with the refund since she was clueless nor did either of them even make eye contact with me. She refunded the pizza, but did not refund the tip. I tip graciously, so that really sucked. Also, not really sure who the tip was for any...

i met a friend here for an early dinner. before leaving the house, i peeked at the menu and knew that i wanted a salad and pizza. when you arrive it looks very nantucket- or hamptonesque on the outside, very pretty!

when you walk in, you’re greeted and told to take a menu and order immediately if you know what you want or seat yourself, look at the menu, then go back up to the register and order. you have an option of opening a tab if you’d like. once you order you’re given a number to put on the table so the staff know where the food should be served.

once you receive your food it feels more like a takeout restaurant versus a nice dine-in place. there are no plates, not even paper, to eat off of. we ate the pizza from the box and our salads came in plastic containers that we ate out of also. granted, we didn’t ask for plates so i don’t know if those are offered or not. wrapped plasticware packets are on each table. we ordered the bbq chicken pizza, pepperoni pizza, and side salad. the drink in the picture is a strawberry slushee (contains alcohol). they serve pepsi products, which isn’t listed on the menu, and it’s served in a cup with the can given to you. no one comes around to check on you so if you need something additional you have to get up and find a staff member and ask.

not a complaint, just sharing my experience since this was my first time there and assumed my experience would be different ordering...

This venue is remarkable, with plenty of wines and foods, and the day we visited there was even live music next to the outdoor pizza oven on the patio.

The outdoor view is wonderful, with the deck seating wrapping around the property, and plenty of seating options on the patio area with picnic tables and Adirondack chairs. Pizza service was quick and good, and the wine slushies and sangrias were very flavorful as well.

What was disappointing though, and remarked by so many guests, were two things; the lack of restrooms, and the ability for guests to smoke wherever they wish.

The single restroom line was constant and growing the entire two hours were there, and by the time I made it inside to use, it was trashed. This is definitely a need of focus for the owner/management in order for this venue to make it to the next level- one bathroom for a place that serves so many guests at one time is inexcusable.

The other issue, smoking areas left to the discretion of the guests themselves, never seems to work out in anyone's favor, and designating an area would do wonders for those guests not wanting to sit and visit, and eat and drink with a constant breeze of smoke. This definitely needs addressed to please all of their guests.

So good, but could be as much better. Looking forward to many...