Subway — Restaurant in Ohio

Placed a mobile order here for 2 foot long subs that were the same sub and I came in as they were making the subs, one was already done and I seen them putting the veggies on the second one and asked if that was a mobile order for seth and they said yeah and I told them it was supposed to be pepper jack cheese on both of them and the subway worker just told me well there’s shredded cheese on both of them and clearly on the ticket it said pepper jack cheese and she started to try to argue with me till she seen the ticket and just told me well they’re already made so can you just take them, I was just like I wanted pepper jack cheese and they just stood there not saying anything back not even a sorry or nothing and I said fine I’ll just take it because they had like 6 other people waiting for their subs and I didn’t want to hold them up. Do better subway honestly, at least give me an apology or something like offer me a drink or a discount on my next order or something bc the sub...

We visit the Perrysburg location on a regular basis. About a week ago I ordered our subs online like always and when I went to use my gift card it would not take it. After trying several times I decided to just go to the location and place my order. After placing my order thru the drive thru I was g8ven a price of 12 dollars I pulled up and ask the employee why didn't I get the 2 for 10. She said she didn't know. I then tried using my $2 reward and neither employee knew how to enter my rewards. On top of that they didn't know how to enter my gift card. Hmm maybe the employees should be trained better. I ended up paying with a credit card and then ask for the store managers number. I called and left a message I never got any response back. News flash there are plenty of other subways to go to. You've lost a loyal...

I've never had issues here until the last 2 times I've gone. Same girls working at different times of day and I think their heads are filled with air. I had to keep repeating the same things over and over again, the one girl picked something up off the ground and then was going to continue making my sandwiches which the other employee standing there had to tell her to stop and change her gloves and then stood there. It is complete chaos now and makes me want to never go back to this location. Management needs to do something...