Subway — Restaurant in Ohio

Very sweet girl was working by herself and she was doing the best she could. She was very friendly and kind. We saw another worker walking around and even though there was a line never offered to get behind the counter and help. We go to pay and we had a coupon and the coupon wouldn't work so the girl went to get her manager and found out the woman walking around was the manager and she was doing inventory. I totally understand and respect needing to do inventory but what was most frustrating was that she couldn't take a few minutes to come out front to help figure out why the coupon wouldn't work. Wow . . . What pathetic customer service!! The girl apologized that she couldn't do anything because her manager was doing inventory. It's not about us saving money with the coupon, because we didn't complain about that, we paid full price, it was more about how disappointing it was that the manager couldn't take a few minutes to come help...

Customer service was terrible. Waited forever in line just to find out they didn't even have meatballs for a meatball sub, which is the only sub I like. A sign would have been nice. The older lady behind the counter was extremely slow and was chewing gum with her mouth open so wide, i was afraid her false teeth were going to fall out; kind of grotesque. The other the girl behind the counter was rude. I was standing off to the side, out of the way waiting for my other family members who were lucky enough to be able to get theor food, and the girl kept asking what I was waiting for with an attitude. I had to wait outside for my family to finish up, I couldn't take it. Definitely won't stop...

I ordered a footlong meatball sub.and got the meal deal. The order was to go. Started eating the sub and two of the meatballs were burnt on 1/2 of each of the meatballs. I’ve been going to Subway for a long time. I’ve always had good sandwiches (except for them cutting back on the number of meatballs recently). The sandwich artist had to notice the burnt meatballs. So unnecessary! I do not recommend this...