REVISED REVIEW: I had the most awful experience today with this location. After waiting an hour, I called. The person answered said they were behind and it could take another hour. I told them to cancel and she said if it was out she couldn't do anything. (They didn't even know the status.) I told her I was leaving and I needed to cancel - she hung up on me (without any identifying info to cancel). I called back and asked for the manager. The guy who answered just said what is your address and hung up. Two hang ups. No apology. No information. The worst experience . The below review is VOID. It really was extremely frustrating and both the employee and her manager were incredibly rude. NOTE: Order was placed before lunch - 11am timeframe. So not the typical noon rush for timing reference.
Almost always very prompt. I have had one time where it took forever. Of course, the one time my wife wanted to head out, so I guess that was to be expected ;). Food is always...
Read moreOrdered my usual sandwich from a different location than I usually do. I ordered from 2801 east memorial instead of 1001 w memorial and I had order #78 delivered with instructions where to go and name and everything. Instead the delivery driver took it upfront at the counter and and the cashier told the jj delivery driver that he’s back in the service area and to take it there. Instead the delivery driver just tossed my lunch on the counter and walked off for anyone to take. That’s a bad attitude in my opinion. I wish I didn’t tip at this point. I don’t appreciate it. After calling this store branch, I went to finish my sandwich and and 3/4 in I noticed a long blonde hair I had mostly in my mouth with food....
Read moreBeen ordering from this Jimmy Johns for quite a while. They have the most reliable delivery times for me so I know when to expect them, which is usually 20-30 after I order. There have been a few times where they were taking much longer than usual, but they always had a good explanation of why. The staff in-store is typically very friendly, again with a few exceptions that just seem to hate being there and having to talk to you, but we all have rough times. Delivery personnel are nice and to the point.
The food itself is great. Not my favorite sandwiches, but they're my favorite based solely on the fact that they deliver. Bootlegger is my current favorite. I recommend trying it on...
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