Church's Texas Chicken — Restaurant in Opa-locka

MURPHY'S LAW: IF ANYTHING CAN GO WRONG, IT WILL. This is by far one of the worst places which lack communication and customer service. If you plan on going here, just remember Murphy's law is real. This place is a complete train. The drive through attendant was AWFUL and made it extremely difficult to order. Well, communication was so bad, I was told to drive around and place my order at the window after waiting several minutes. I ordered a family meal and was told "I can only give you 1 honey packet and 3 ketchups " along with limited napkins. The management of this store should really be ashamed how clients are treated. After speaking with a few other folks about this store, I was told they don't visit this restaurant due to their poor behavior. I will be...

This visit was a waste. At the drive-thru I ordered a combo with ĺwhite meat only, and I was informed no white meat was available. I asked how long before some would be ready, and was told, "It won't." I changed the order requested a dark meat combo, and asked for Sweet Iced Tea, for the drink. I was told they had no Sweet Tea. I asked if the Unsweetened Tea was available. The reply was, "No," so I chose a Coke. I then placed an order for some Chicken Tenders. When I asked for the sauce I wanted, they didn't have it, and with that I just cancelled the order. To her credit, the clerk apologized and I thanked her, and left. This was the first time that this happened at this location. I do not know what caused this scarcity tonight, unless their own delivery...

It's upsetting that I have to give a Church's restaurant a bad review because I really love church's chicken but I absolutely needed to say something about how awful my experience here was. I literally waited nearly half an hour for my food. Waited in line at the drive thru. Took 10 minutes just to get to the speaker and make my order. Took about 2o minutes to get to the window only to have the employee to repeat my order to her. As I waited yet again after giving me order twice, I could see inti the restaurant and tell how disgusting it was inside. The entire place looked just as dirty and gross as the outside of the restaurant. My experience tonight at church's is the worst experience I have ever gone through at a fast food...