Subway — Restaurant in Ormond Beach

This location needs a change in staffing. The person that works at this location every morning is never ready to serve a customer and is always on the phone sitting in a chair behind the wall on personal calls. This is the first subway I’ve seen that you can stand there while getting ignored until you notice that they have a bell you have to ring for service while you are looking right at that employee on the phone. At that point she will get your order all the while acting like you’re interrupting her in some way because you are trying to get a sub made. The over all cleanliness of this location and the convenience store its in is terrible. Even after the remodel. Chips are never stocked and looks closed sometimes in the morning. I think it might be on purpose. If I was the owner of this franchise I’d have a change of staffing member. Today there was a guy there that actually was ready to make the sub and did a fine job. Even when it came down to wrapping the sub and extremely attentive to how I wanted it made. This Tee person needs to...

This place doesn't even care about getting any business. Employees hide in little area just out of site, and heaven forbid you try to get their attention to place a order. This is when they become rude and really don't care if you want a sandwich or not. After going through the drama of the guy being rude, I was there to get 2 sandwiches, and after he made the first one, he started checking me out so I would pay and leave so he could go hide from other customers. And just like other posts on here, it is hard to figure out what the hours are, and just because they are behind the counter doesn't mean they are going to be open or if they ever want to get you anything. I hope people call the health department every day, just so we know everything is sanitized and running the way it was intended. Better yet, just close it until they find someone that really cares and wants a job. Because the people they have doesn't want to work, they are the new generation that expects to just be handed everything without doing...

8/14 around noon. I was at fountain drink station filling my water jug for the day. A woman came to the counter and said “excuse me?” Because no one was visible behind the counter.

I had a different view point and could see around corner from register. An Employee was sitting down on her phone. Peered around the corner and ignored the lady. Another gentleman told her there’s a bell. She rings it and you could see the disappointment on the employees face. She got up as slowly as I’ve ever seen and continued to finish her text message. She then washed her hands taking as long as humanly possible.

I then saw that there was another employee around d the corner as well. There was also a small child belonging to one of these employees too.

These people need to be fired. They do not deserve to have a job. Absolutely pathetic and disrespectful.

If they don’t this franchise location...