I ordered a small frozen coffee with whip cream and carmel drizzle and they gave me a plain frozen coffee. When I asked them to replace it and fix it they said "Oh well we can give you the whip cream in a cup". Um NO I ordered a small frozen hazelnut coffee with whip cream and caramel drizzle. Do you think they fixed it NOPE. They kept giving me every excuse so the didn't have to fix it and I had me receipt.
For the second part of my order I asked for a plain bagel tosted with butter and cream cheese and got just got a bagel with NOTHING on it. Last I ordered munchkins for my 5 year old and they gave me plain and sugar coated when I specifically asked for CHOCOLATE GLAZED. They kept my receipt so I couldn't get a higher up to fix it. I am EXTREMELY disappointed with...
Read moreWell, we had come before and they had served us very well... but today a guy took our order, we ordered avocado toast with bacon and they prepared it without bacon, then we ordered 2 hot cappuccinos and when he prepared it, that is, he added the cold coffee milk And now... we received 2 cold coffees... and we asked for egg bites and they never gave them. Besides, when we arrived we were waiting to be served, the boy knew that we were waiting to be served and even so he prepared to serve someone else. everything is wrong with that man... imagine having a job and serving some people well because you like them and others poorly because you don't...
Read moreCouldn't get hot coffee because they ran out of lids..... coffee is your one thing guys.
The staff were shell shocked over basic orders and had miserable customer service.
The "Snackin Bacon" We ordered was just floppy sandwich Bacon in a bag and not crispy or maple pepper glazed.
The sausage egg and cheese on an English muffin was hastily thrown in the bag and not assembled when we took it out... somehow they burnt the muffins and left the outside raw....
Owner, if you aren't going to properly run your restaurant just close it down, I'll be going to the new DD up the road from now on. Won't make this mistake again.
TLDR;...
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