Ordered and paid online for take out on a Sunday, and upon arriving they were closed. Called Monday to speak to someone and was told manager would call. No call, called back another time that week, no answer, called again the following and spoke to manager. Manager stated we do not have control over online orders, call the number from the app. Called the number no representatives available to help. Filled out form awaiting follow -up. While waiting I looked at their Subway site again and still to date others can order as we did not knowing they are closed during that time. Customer Experience and Customer...
Read moreI normally don't have any problems here at Subway in Phillips 66 on Lincolnway West. But tonight was different I stop in around 8pm on Monday October 28th and Dezaray is working at Subway and she sees me look at the menu and in a very rude snobby tone says "are you ordering subway?" I replied with "yes, if you are still open" eye roll and replied with "yes" as she turns around and very roughly slams on the soap dispenser and has an attitude with everything she says to me. Just because you are not busy, don't want to be at work or if you just are flat out lazy, does not mean you should be rude to you...
Read moreI wish I could give negative stars. Not only was it chaotic and unorganized due to being in a poorly designed gas station, it took a ridiculously long amount of time, there were flies everywhere, and I definitely got food poisoning. I will not be returning. On one hand, it's my own fault for attempting to eat it, but by the time I was even able to get to order and see what a gross, brown, filmy mess everything was, I didn't have time to go anywhere else. Should have gone literally anywhere else. Like even the gum in the parking lot would have...
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