Subway — Restaurant in Oxford

I’ve been coming to this subway since before the new management (new management came in early January of this year), since this new switch this subway has been on an absolute come-up. Very professional and friendly service while at the same time never disappointing in any of my orders. The new switch in management is why this place deserves a higher rating. From what I’ve been able to see, most if not all of the reviews have been from before this management. Due to voluntary sampling bias, the people who review are mainly the people who had bad experiences, so this very few amount of reviews since January has told me that the new management has been working smoothly with very few hiccups. Personally, I understand the bad experiences from before are valid, but I recommend that you try out this new management with an...

Do not ever order online at this store. I have ordered online several times no problem.yesterday I went in to pick up my online order, The young girl at the counter said it was already picked up, I explained it couldn’t be how would they have my name I showed her my receipt. She made no attempt to make me another sandwich or give me a refund, she said I would have to come back the next day, I went down there to see the manager I could not believe this was going on over a $20 order. She should not be in management, I was ready to go to Walmart security to prove I did not pick up the sandwiches. I have never been treated so badly by any...

Is there any management at this store at all?! Several employees in my company have complained numerous times about how sloppy this Subway is- they rush through everything, sandwiches are sloppy, they use way too much meat- its never made like it should be, vegetable station is always a mess, meatballs / hot food are never ready to go. Went there again today thinking there is NO way you can mess up a 'heat up' pizza.... just take a look at the picture below. Disappointing, waste of time, and money. I wouldn't recommend anyone eat at this "restaurant". Management should really step up, and so should...