Urban Counter Palatine — Restaurant in Palatine Township

This is our new go to place for burgers moving forward. This place doesn’t disappoint! Firstly it’s inside the new bp gas station on the corner. Ok, Don’t get squeamish about this - it’s worth trying as you’ll be coming back for sure! There is plenty of parking. The inside is kept very clean and booths and tables are comfortable to dine in. You don’t even feel like your inside a gas station. This restaurant is off to the the right side and doesn’t really come in contact with the gas station staff or store. The staff is super friendly and helpful in answering questions. We ordered the classic burgers so we could judge against the local competitors. The burgers are freshly made of ground steak to order and weigh in at a hearty 1/2 pound! You can order rare, medium, well variations etc… The seasoning and grilling was beautifully and perfectly done. The cheese was very good quality and melted like butter on the burgers. We loved the warmed fluffy brioche buns that complimented the burger. This is the BEST burger in the burbs hands down! You get a handsome amount of crisp hot fries in the regular size. They have the red Coke machine whereby you can mix over 100+ varieties of pop to your own personalization. We also tried the vanilla shake made with nice premium ice cream. Very thick, rich and creamy. I would have never have gone here let alone notice it if it weren’t for Yelp. We loved it and...

Recently tried for the very first time and I thought the food was pretty darn good for the value. Was passing thru the area so the timing was right, don't know if I could drive 39 miles from Beach Park just to get a burger here.

To some this may be "just another typical burger joint" with fries, dogs, chicken tenders and shakes but the food seems good quality and they'll cook your burger the way you want it which is uncommon for nearly all fast food burger joints.

Brand new location located within a gas station which I believe there are a few locations built the same way. UC is closed on Sundays and closes at 3pm on Saturdays.

Venue is kept very clean with friendly customer service serving up tasty food and shakes. We arrived around 2pm on a Saturday which is late for lunch and there was only 1 person in the dining room so I can't say yet if they ever get packed during lunch/dinner hours. Seating is a bit limited but there's outdoor seating as well.

My wife & I enjoyed the burger & fries and will definitely stop back if ever in the area again. Will refer the Urban Counter to other family, friends &...

Impressed!

I tried this place twice already because its a super close place to my job and very inexpensive.

First of service is great and super friendly people.

So first time I tried it, I went for the BLT and the sweet potato fries. I LOVE the sweet potato fries. As far as the BLT I think they need some work. There was barely and bacon. Secondly I asked for no avicado as they put avocado in their BLT's, I did notice that did put it on my sandwich and took it off so it did leave the smear of avocado. I was kind off dissatisfied about that because what if I was allergic. You just don't do that.

I gave them another shot although the disappointment of the BLT. I tried the 3 mini sliders for ONLY $4.99. Went for the classic burger, mini fried chicken, and mini grilled chicken. I was impressed by all three!

I would have never imagined this place would be out of the gas station. I definitely recommend this place for a quick bite to eat or lunch. Still haven't tried breakfast from here. Soon...