McDonald's — Restaurant in Palatka

UPDATE: A few days ago, I ordered a double cheeseburger & small fries, got the same, BARELY WARM, OLD throw it in the garbage CRAP, that you can't believe they shove out of their window ☹️👎

BUT THERE IS SOME GOOD NEWS 😀😀 I RECEIVED A PHONE CALL FROM A NEW AREA MANAGER, WHO WAS VERY APOLOGETIC, GUARANTEED HE WAS GOING TO GET IN THERE AND TURN THINGS AROUND... We had called and complained to the 800 number as we had done so many times before you can't believe it didn't think anything would happen but we try to make it better for at least the next person anyways we were very impressed with this telephone call and believe that this new area manager is going to turn things around!!!

UPDATE☹️👎 7-27-23 Thur SAME CRAP, different day... We ordered a Big Mac with some other things, got home which is only a mile and a half away. Old burger edges are all dried out. Just garbage how many times we've had to throw our food away which is why we just about never go to this place and probably never will again ☹️👎☹️👎

The only thing consistent about McDonald's is, the food is NOT made recently, even when you ASK FOR EVERYTHING to be MADE FRESH, You WON'T get it. You'll get BARELY WARM french fries, burgers or whatever.☹️👎 Food been sitting in a warmer for a long time, even though they say, oh no, We only keep food 3-5 mins, then we throw it all out. That's BUNCH OF BALONEY and the ATTITUDE from the people at the windows is OFTEN TERRIBLE. There ARE a few real sweethearts, but it's...

I ear at McDonald's all the time. When I visited this location I honestly thought about never eating at McDonald's ever again. The service was horrible,y food was ice cold, and the drive thru took 20 mins for a couple of burgers and fries. When the food was handed to me the fries were hard and cold. I asked the lady joking if everyone was as lucky as me and for hard cold fries. She told me she just came on shift and had no idea why my Fry's we're cold. After a few more minutes she finally agreed to get me fresh fries but gave me lots of attitude so I did not even mention the burgers were cold too. Instead I parked and called the manager who told me she did not personally make my food so it's not her fault it's cold have a nice day and hung up on me...... Long story short . We had fries for lunch and gave the ice cold burgers to the dog. Please don't let this location steer you away from McDonald's for good.. instead steer clear of...

The drive through girl handed me a small sprite for a happy meal ,so she would have assumed it was going to a child. When I took the soda it poured down my arm all over my leg and the door of my brand new Ford mavrick truck.I quickly put my hand back out the window and poured yes poured the rest of the excess soda on the ground, my arm was wet my leg was wet and the interior of my door was covered in sprite. The girl just handed me a couple napkins then scowled at me while I wiped up soda because she was trying to hand me the happy meal, I had a soda in one hand and napkins in the other and she never said anything to me .she did tell someone behind her that she didn't do it, but never said sorry or ask if I needed more napkins,just acted like I had over filled the cup and I was keeping her from more important things, I am positive I'll be going to the east palatka mcdonalds from now on, glad it was sprite and not ice...