Parrish Pizzeria — Restaurant in Palmetto

I really like supporting local when I can and consistently do. We have been here numerous times and things were good up until a few months ago. The food was decent this time. The mozzarella sticks we ordered tasted freezer burned and weren't that good. First time ordering these and won't again. While we were waiting for our food, there was a huge roach that was walking across the floor. I understand that where there is food, there are bugs but the food server ran over and was stomping on it to kill it. Could've been handled with a little less drama. No one wants to see big bugs as they are about to eat. After our meal, we were overcharged by $25-$30. I brought it to the attention of our server who apologized, said she voided it out and rang up our order correctly. We left and decided to not go back. After about 2 weeks, I had noticed the first charge that was incorrect was never voided and had two charges for Parrish Pizza. I called them and a very nice girl answered and apologized and said she would call the owner that night. I thanked her and said as long as it gets taken care of within the next day, I would be appreciative. 3 days later, no call from anyone and charge was still on my credit card for over $80. I then emailed them with all of the information I gave the girl over the phone and told them I was upset. Waited a few more days with no response. I then did a charge back with my bank. I was trying not to do this since they would get a fee for me doing a charge back. I'm writing this because I hope everyone checks their receipt and the fact that there was no response from anyone was a little frustrating. We have been going there since it was the Chicago pizza place and feel it has just declined. Doesn't seem like the new owners really care and that's sad considering Parrish is still a very small town in many ways. I wish them luck but they will never get anymore of my business or any of my friends. A response is all it would've taken. And no, I'm...

Edit 5/29/2025: Excited about the Papa Johns and Marcos Pizza that has recently opened up in the area.

I normally won’t post bad reviews anywhere even if we had bad service but this is an exception because the lady with glasses that you see in the front is very rude! This is my second time coming and both times she made sure to be rude to us without any reason. I don’t wanna bring up the race issue but it sure did feel like it because she greeted the guy after us so Polite and happy. She basically kicked us out and said the owners were losing tax dollars because instead of taking our meals to go like we intended my parents ate their wings while we waited on a pizza I ordered for my baby. She shouted from where she was at to let us know the owners are losing taxes when you don’t take your food to go. I asked who the owners were just so I can give them my personal experience and the girl sitting there with a smirk on her face said her parents were as if they weren’t going to do anything about it. So we got our food and packed it up and left. My baby left his toy inside and she came out and handed it to me like she barely wanted to touch it or as if it was a dirty toy didn’t say anything just handed it to me. I will never go back! (I tried tagging them but they don’t come up) unfortunately a friend of mine experienced this recently..I will definitely not be stopping by and am glad she posted this on her fb..so other...