Panda Express — Restaurant in Palo Alto

The problem here is that when I pick up orders for delivery 🚚 some of the girls behind the counter are so GROUCHY 😡😨. Not all, but too many. I always try to be polite and patient and respectful, but some NEVER say thanks or smile. It's depressing.

I think there are some who believe that they don't need to be nice to me because I am " just a delivery person". Truth is I do deliveries occasionally, maybe make $ 25 to $50 per week. It helps cover a few bills during these tough times.

I'm also a graduate with 3 degrees . I've worked various menial jobs in my life & also as a professional and also stayed in school. Never quit school. Never dropped out as tempting as it was to do so.

I've always lived by the philosophy to treat everybody nicely.🙂 Always try to. What I don't understand is why a person working behind the counter would treat me less kindly because I'm "just a delivery person"; which makes me ask how they think they should be treated if they're just a counter girl ?

They don't believe they should be treated kindly and respectfully because they just work behind a counter ? Or do they think they're better than me because they work behind the food counter and I'm a delivery person? I never knew a food worker was superior to a delivery person.

Whoever is the manager there maybe you can talk to the girls ( i didn't see any guys) and let them know that they should simply be kind and nice and a little bit of a smile to EVERYBODY to make this whole world 🌍a better place👍.

Rather than pick & choose who to "act nice to" and who to treat with a blank state and no...

The food at this Panda Express location is generally pretty good, although the quality can vary significantly from day to day. The food can be very wet one day and extremely dry another, although it is generally well prepared. The orange chicken, honey walnut shrimp, and teriyaki chicken (w/ teriyaki sauce packets) are all good options, with the orange chicken being the most consistent in both quality and taste.

However, the service is lacking, and I have had numerous experiences where my pickup order isn’t right (i.e. missing food, sauce packets, and utensils on delivery and pickup). The staff is also often unfriendly with their customers, and the wait can be quite long (even for pick up orders, where the food is already prepared).

Overall, the atmosphere is quite nice. The space is very clean and has plenty of seating both indoors and outdoors. It is usually pretty easy to find a seat indoors, although during lunch hours it may be easier to find a seat outdoors. It is also not too loud inside, even during peak hours (lunch).

Overall, the food and atmosphere at this Panda Express are pretty good, although I would make sure to check my order before paying/leaving, as they have often gotten my...

I ate here for the first time in my life and it was the worst experience of my life. I said I wanted this, this and this, and one staff started to put the food in, but forgot to put in the third food I asked for. So I very politely said that I wanted that too and she started rolling her eyes and saying something rude to me in Chinese, but I don't know Chinese. Then other staff saw it and started asking what happened. I told her nothing happened, I don't know what happened. I just ordered food. Then another staff started putting it on another plate herself and this previous staff started to stop her. I couldn’t say anything because I didn’t know what was wrong and what I had done to be so rude and mean to me. Just in case people don't misunderstand me, I have nothing against Asians, I love them and I’m Asian myself. But I don't know the staff's name or anything else. The only thing I know is that...