Since it was Easter there wasn’t a lot of places open at 8:30 in the evening. It had been about 10 years since I walked into a KFC, but I used to like it. I got the 2-piece dark meat with one side and a biscuit. The chicken was overcooked and dried out. It appeared as though after the meat was cooked too long then it sat under a heat lamp quite a while longer. The meat was dry and approximately half the size of what it usually is after it is cooked. After 2 bites of my drumstick, I was finished. I took it right back after those two bites and the manager told me she would only give me half of what I paid for the meal since I ate half of it already. I HAD TWO BITES! Needless to say I won’t...
Read moreLike everyone knows the food excellent, but the personal is not professional the last visit at this particular KFC, I was there for over 45 minutes, that includes over 15 minutes waiting for them to take my order, they probably didn't notice that three other customers came in and after 15 minutes of waiting the left as angry as they can be, and finally I got my order and got home Walla! No mashed potatoes or the gravy which was the reason I went to KFC, it was my pregnant daughter's craving, went back and not even a compliment for there error or an apology, so I haven't been to another KFC since then! Eventually I will go because it's my favorite chicken, but not sure if I will go back...
Read moreChristina, the manager was very rude. My family and I just got out of church, filled with the Lord, happy to hear the word today and then was hit by Christina. Her attitude was not pleasant. We even thanked her afterwards because the food was really good and she said "uh huh" with her back to me. Bad customer service. We wonder why the kids that wait on us these days are so rude, Christina is their example. Customer service is very important Christina and we should be happy that people like us come in because if we didn't their wouldn't be no KFC in Pampa Texas for you to work at. God forgive Christina for...
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