Sen Thai Bistro — Restaurant in Parkland

Never coming back here!!! We stumbled upon this little neighborhood Thai restaurant... Service started out terrific. We loved the waitress at the start. She was friendly, bubbly, knowledgeable and we were the only two customers in the restaurant. We ordered a delicious shrimp appetizer. The Thai tea was great! We ordered the street fried rice - very flavorful and unique with the pork rinds. I ordered the boat noodles, mild (the one pepper picture on the menu). The waitress said it was popular and not spicy, and I was looking forward to it. When they served the noodles, the first taste was too spicy and I realized I couldn't eat it. At this time the restaurant had filled up and it was difficult to get the waitress' attention. (One waitress for 10 tables??) When she finally came over I explained that I wasn't able to eat it nor did I want them to fix the broth, and I didn't want anything else from the menu. She was very nice in offering an alternative and even asking to pack it up for me, to which I declined. My mouth was on fire from one bite. When the bill finally arrived (which took forever because at this point, the place was full and still only ONE waitress), they didn't take my $14 meal off the bill! The waitress argued with me that they offered to fix it but that's how they do business -- when you order something, regardless of whether or not you like it or can eat it, you're PAYING for it - end of story! She kept looking to the back and saying let me ask.... After asking whomever she asked, the answer was still "you have to pay for what you ordered." I tried to explain to her nicely that as a restaurant, a business, you remove the item off the bill that the customer did NOT eat... That's the cost of doing business. She continued to argue with me and I finally just said "leave it on there, I'll pay for it but you're never getting my business again!" PSA: If you're going to eat at this place, make sure you like what you order because you're going to have to pay for it!!! Don't try to argue that the customer is always right because in this place, the customer...

First of all, i am Thai, so no questions how much i know and eat Thai food. 2nd, i am 33 years sushi chef experience, no questions i also cook Thai and Japanese food too. I heard about Sen from my coworkers. How couldn't i try ? I will never refuse to try any Thai food anywhere when someone recommended or search from Google when i am out of town. Sen would be on my top 5 list the best Thai food i had ever eaten in US. I have to give 100% to the chef who cook at Sen. The taste is outstanding with authentic ingredients. The food presentation is out of my mind this is from chef in local small restaurant, hiding in a small neighborhood plaza. Having big money to open a big beautiful restaurant in a big plaza does not proof how good a chef you are, because it is all about money. But cook at a local small restaurant like Sen and chef does the best job. It proofs that that chef cook from their heart, not about money. It is about being a good heart chef. Just like a traditional Japanese when they go 1st try at a sushi restaurant. They will order Tamago before anything. If the Tamago is home made and taste good. Then there is no questions how good of that sushi chef know how to do the sushi. At Sen, after i try Papaya salad. Then i know that my next dish will never disappoint me. It is...

I came here for dinner with my nieces. The food actually tasted pretty good but the service was poor. I was not very happy that I asked for non spicy noodle soup and was given a spicy one instead. Even after they changed the broth, it was still spicy. I don't know what the deal was. When I ordered, the server told me they could make it non spicy and that's the reason I ordered that. If they couldn't make it non spicy, I would rather they have just told me that honestly and I wouldn't have picked that dish but I didn’t like to be given something different from what they agreed on with me when I placed the order. It cracked me up too that they just changed the broth but not the noodles and the meat in the bowl, which were still spicy because they were cooked in a spicy broth. When I told the server about it, she seemed to be in disbelief of the issue and did not even apologize. ...