Arby's — Restaurant in Pasco

I came in 12-17-22 around 10:10 am. The girl behind the counter was very rude to me. When I walked up to the counter she walked to the back as if I weren't there. She could've at least said she'd be back.

But I let that slide and waited until a guy named Bryan took my order. This same girl gives me my food. I said "thank you". She didn't reply back.

THEN I asked her for some sauce for my sandwich. She then tells the short lady BEHIND her to give me sauces. She was right behind the counter but didn't want to give me any service. I wasn't able to see the lady's full name but it began with an M. She might've been Hispanic

As a long-term Arby's customer I feel like I've been profiled and discriminated against and am considering taking...

Next time I get Luke warm fries, I will be returning and have new HOT ones made! Wasting my time! Should be HOT fries ALL the time! I know what you do/ happens, you cook too many and then what is left sits in the fries thing till the next VICTIM gets these Luke warm, soggy fries. Instead of throwing them out ! I know , it is to keep TImes down . The lower they are the BIGGER the BONUS the manager gets! Not you peon workers, the...

Today was the second time in 2 weeks I have visited this Arby's location and been told I could not order a sandwich because they were completely out of roast beef. It's the signature item...how are you out?! I do have to say, Essme, greeted me in the drive-through and was REALLY GREAT! She was friendly, patient, and made me feel happy to have chosen to stop here even though I had to miss out on my sandwich again. Way to...