Worst pizza and service ever, placed order at 11am called the store they said driver got lost which is a lie because I order constantly from this place, manager on duty says they are remaking it at 12noon, 30 min later no one arrives I call them again and the manager on duty give me attitude finally the driver gets home at 1pm and they still make us pay for the order. Dominos should really review this location and their drivers the last time I had an issue here it was because the driver crashed into my mailbox and didnt bother to stop and talk about it. They also need to train the whole staff on soft skills and customer service. Last time I order from this place. People from Peñitas and Palmview save yourself the hassle and drive down to Bryan rd location where they really now how to...
Read moreIt's 2025... Is Domino's ever going back to delivery drivers ringing or knocking and waiting for their customers to answer the door to deliver their food person to person? Peñitas, TX location sure isn't ready for that. I have zero issues with food quality (other than their wings have gotten really small) and timelines delivery, but food left on the floor!!! Unacceptable in my opinion. Regardless if the delivery instructions stated "leave by front door" which is automatically stamped unless you change it. No need to mention names but the "manager" that received my call...it was as if I was speaking to a child. I was offered a refund or credit of course but refused because that wasn't the...
Read moreThe service at this Dominoes is poor. I called for a pizza to be delivered, more than hour passed by and still no pizza. And I called and they told me that they went to another location when I specifically told them where I was 2 times. I only had a hour to eat and the time had already passed and I didnt get to eat. I called and then I got put on hold for 10 minutes, then I hung up and called again. I ask to speak to the manager and she had a didnt care attitude, so I had no other option then to just cancel my order. Never again will I call or eat at the Dominoes in Penitas Tx. again. And trust me I will pass the word around about their poor customer service and...
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