McDonald's — Restaurant in Pella

I just went there with my sister today, and my card wasn’t working quite right, and there was a cashier (about a teenager’s age) who was incredibly rude to us. When my debit wasn’t functioning, she gave the card back and said it wouldn’t go through in an annoyed tone, which I was confused by, so I cleaned it a little, and suggested she should try again.

She took it, and then gave it another try, then handed it back, and said in an overly aggressive and angry tone, “it’s not working. Sorry.” And glared at me and my sister. I had no other payment method, so I apologized and said I just wouldn’t get anything then. She then scoffed, and said “kay” then slammed the window hard in my face as I started to suggest she enter my code in manually, she didn’t open the sliding window back up and have the common courtesy to reply to me. I’m absolutely NOT implying she should have given me and my sister free stuff, I’m just saying that she was not very kind and didn’t express human decency or any form of hospitality.

Just be kinder in your delivery next...

Well, I'll never go to this one again. Waited over 30 minutes to get our food ! And so did most of the other people there. Even if they were short staffed, the ones that I could see were moving at a snails pace. No one hurried to do anything. And 1 of the bathroom stalls had no toilet paper! A guy was there picking up food for door dash, was waiting 20 minutes past his pick up time and his customer was wanting to know where the food was! So poor service on McDonald's end is also going to get that guy no tip and probably a bad rating with his job. Asked a girl working to talk to the manager . She said he wasn't there. 3 minutes later the manager comes over to our table! Said that he was doing the cooking and sorry for the wait. Gave is a refund on our food. So the only positive thing I have to say is the place was clean and the manager tried to...

This McDonald's is kept clean inside and out, the staff, for the most part is friendly & helpful. I however have used the drive thru many MANY times and have driven away parked at my final destination (the park, home ext..) opened my bag to find I hadn't received all of my order! This might be overlooked on occasion, but this happens at least 50% of the time at this branch of McDonald's. Especially on weekends. I have also (with 2 cars in front of me) waited 30 minutes on a Sunday to get through the drive thru & 15-20 minutes on several other occasions. The food for the most part has been constantly good,...