Son's Italian Ice & Ice Cream — Restaurant in Pennsylvania

So, I wanted to like this place. I took my kids here for the first time today, and I found it pretty underwhelming. I ordered a cotton candy scoop for one of my kids...the teenaged girl working there came to the window with chocolate, which wasn't really a big deal, since no one is perfect and mistakes happen. So, I politely told her I ordered cotton candy and she whisked off to fix it...and came back with maple walnut. By that time my five year old was getty antsy for his ice cream, so instead of correcting her AGAIN, I just decided to let it go. But, honestly, how do you mess that up twice? Are you just scooping from random tubs and hoping no one will notice?

I then waited ten minutes at the window for the remainder of my order. When I noticed all three kids inside were refilling napkin boxes instead of completing my order, I knocked on the window and asked them where it was. THEN they finished my order.

The kids who worked there were all very polite, they just all seemed as though they didn't want to be there, and it showed.

Additionally, my sundae was...unremarkable. Really, it wasn't very good at all. I never knew ice cream could be bland before, but that's exactly what it was.

I don't really see myself going back.

I'd like to say it was probably an off day, and I'd like to give it another chance, but I also read some of the other reviews, which were subsequently responded to with anger by the owner...I don't feel good supporting a business that treats its customer base...

We just stopped in at "son's" soft serve ice cream in East Pete...I suppose there's only one word that adequately describes our experience..."Unremarkable." They advertise about ten different flavors of soft serve, which isn't especially creamy or noteworthy, and their "specialty" sundaes have just enough toppings on them to be called toppings and no more. Maybe it was an off day, but I ordered a twist of their mocha and English toffee flavored ice creams in a "death by chocolate" sundae, and there was no discernible difference in taste, nor did the chocolate flavors especially pop out at me (as they should with a "death by chocolate" sundae). My wife's turtle sundae had no caramel sauce on it as it should have. Maybe they were just having an off day, but the kid running the ice cream machine expressed to the man at the window that he wasn't sure how to twist flavors other than chocolate and vanilla and the man at the window did little more than tell him he should know what he was doing and didn't ensure that the boy operated the machine correctly. We won't be back. It's not worth $5.50 for ice cream that...

Honestly, their prices are ridiculous this year. 4 dollars for a SMALL soft serve cone? Come on people! That's bad enough for one person let alone trying to take a family out for ice cream! Where do we as Americans draw the line with this stuff? I mean come on! As long as we pay these prices then the greedier these places get and just keep on raising prices. Learn to say no people! No to the high prices. No, I don't really NEED that 4 dollar ice cream cone. Just say no for a while. If enough people would just say no and stop buying these things that we don't really need, things that we just want and could really live without, then they would have to either lower the prices to get rid of their stuff or go out of business. Come on, its cheaper to go to the grocery store, buy a half gallon of ice cream and take it home and enjoy it with your family. STOP letting these places take us over the...