Subway — Restaurant in Peterstown

Been coming here for a while, we live close by and it's been our go to when we have family come in so we usually always do a very large mobile order here.. but after today, probably not coming back as the new older woman working here was incredible rude after they messed up my order.

First when my brother in law picked up the she, this older woman, acted really rude to my brother in law about our large mobile order. Once we returned home we discovered they had messed up my sandwich.

Tried calling first, she hook up on us, then I had to drive back out to the store when she acted like she didn't believe me even tho I was holding the recipe and sandwich in front of her. I get people have bad days and make mistakes but do not be rude to me because of your mistakes..

This isn't the first time we have had issues with mobile orders here,...

I went to the Rich Creek Subway today and the service was awful! I was so close to ask for a manager. There was this one girl with black hair and piercings and she was so hateful. My friend, their mom and I was about to order when that girl with black hair and piercings said in the most rude tone “Yall need to move over so other people can order, thank you” And I’m thinking, you don’t want to mess with me. What she said may not sound rude, but the way she said it was not acceptable and the manager at Subway needs to be careful about who they hire. She should not be working there.

EDIT : Just visited the subway again, the girl is still working there....

After placing an order for Door Dash that hours later I never received I was told if I would come get it I would receive the sub for free along with a full refund to be told when I got there they did not have the order and would not be giving the sub I showed proof of message stating to come pick up the order with the refund and was still denied the food along with an awful attitude hopefully no one else has to have that experience so much for the customer always being right and them sticking to their word even when...