La Reyna Bakery — Restaurant in Phoenix

This place is very expensive and has a limited selection of sweet bread but they have some features that some people may like- it’s a matter of preference.

My marker for a bakery is the price and quality of their bolillos - this place charges $1/bolillo which is about 150-200% more times than other locations and the quality of their bolillo is good but different for me and does not justify price. Their bolillo was dense and not crispy on the outside. I thought the it had a good flavor if it a little salty but was not what I was looking for.

They’re also situated in a location with a small parking lot so beware if you run into issues (they do have a carport area which is easy to park at for a few minutes though).

I appreciate they cover their bread with Saran Wrap to keep the flies away but if their bread had a high turnover rate then I don’t think it would need Saran Wrap. You have to ask them for each piece of bread (you can’t grab your own unless it’s prepackaged) which might be good to enhance cleanliness but for me it’s not something I’ve ever worried about personally as I have seen other stores do it successfully while they keep their spaces looking nice and tidy.

It did not smell like fresh bread here so I question whether they make their own bread on site - it’s possible I’m wrong about this, as I’ve never asked, but I personally like it best when I can see the bread being made and you can’t see that here from the shop front. Some people would argue that making their bread off site is ok though, so that’s just a matter...

THE WORST SERVICE EVER!!!!!! I WENT IN TO THE ESTABLISHMENT, THEY TOOK MY ORDER FOR A CUSTOM CAKE, I TOOK THE PHOTO OF HOW I WANTED IT TO LOOK, THEY TOOK MY INFO AND MY DEPOSIT. THE DAY I NEEDED THE CAKE, A FEW HOURS BEFORE, I CALLED TO VERIFY IT WAS ALL CORRECT AND THE BAKER TELLS ME HE CAN DO THE CAKE FOR AN ADDITIONAL $15 OR HE COULDN'T DO IT. I INFORMED HIM THAT THE LADY WHO TOOK MY ORDER CALLED IN TO VERIFY THIS COULD BE DONE AND GAVE ME A PRICE AND A RECEIPT, HIS RESPONSE WAS, PEOPLE MAKE MISTAKES. I ASKED HIM WHAT WOULD HAVE HAPPENED IF I WOULDNT HAVE CALLED IN TO VERIFY MY ORDER, HE SAID I WOULD HAVE CALLED YOU LATER. NOW AFTER ALL THIS HE TELLS ME HE CANNOT DO THE CAKE AS I WANT IT. SO I AM STUCK, DAY OF MY EVENT WITH NO CAKE AND CANT GO TO ANOTHER BAKERY WITH A CUSTOM CAKE ORDER FOR SAME DAY! SHAME ON LA REYNA BAKERY! DIRTY...

The only thing stopping me from giving them 2 or 1 stars is because their sonoran hot dog and talera bread are good. The pan dulce is terrible they used a lot of artificial flavoring and color that makes it taste very chemically. They only accept cash which is fine but they never have change. Last time my husband was forced to buy some candy because they didn't have change, he was in a hurry or else he probably would have...