Sonic Drive-In — Restaurant in Piedmont

My wife and I ate here saturday about 10am and ordered 2 French toast sticks. A little bit a sweet, kind young lady named Emily came out and explained a problem with our order had happened, accident with a dropped toast stick causing them to cook a fresh new order. She was so precious about telling us sorry for the wait and our order would be out very soon.....we didn’t care that we had to wait....we APPRECIATED not eating the dropped toast stick......and more the fact that they all cared about clean food and our wait... LOVED THIS YOUNG LADY AND HER ATTITUDE....she and the cook are assets to your business....please praise them for their excellent customer service.....WILL BE BACK every time we come to town because of this.....thanks for your time. David and Harolyn Pope. Oh also they gave us the rest of the clean toast sticks as an apology for our...

They NEVER get your order right, and then get upset when asked to fix it. I have given up on this place. When you get a chicken strip basket and you only get two pieces of chicken that are about the size of the popcorn chicken and they gravy has some kind of hard blob in the middle, yeah I'd rather drive a little longer to get better food and service. Don't waste your money. Also most of the carhops tend to ask you if you want your change even if you get just a drink and pay with a 20 dollar bill, that is really...

This Sonic gives alot back to the community with fund raisers and donations. The employees are Local Piedmont. Drinks are the best on a hot day at happy hour. Shakes after 8 also good.

Food quality is lacking in how it is prepared. I think this depends on who is cooking because some times the sandwiches are got & good, then there's times they are greasy, soggy, cold. Management tries hard to resolve issues. Most carhops are polite & helpful. Inconsistent staffing leads to long waits at times. Sometimes it's...