Domino's Pizza — Restaurant in Pike Creek, Delaware

3 times in a row we've experienced issues with our orders... We decided to order pizza from Domino's because I only had an hour to eat before I needed to leave for a prior engagement.. Domino's is quick and pretty decent so we ordered online for carryout and the online tracker said the order would be ready in 25-30 minutes. We arrived at the 30 minute mark, but the tracker said it was still in prep. Thinking it might just not have updated we waited patiently in our car for another 12 minutes. In this time I saw the 3 or 4 people working there standing around not doing much for a good portion of the time. I then went politely into the store to find out if the order had been started and when the girl at the front desk went to the back to check the "manager" yelled from the back "starting it now!" With a tone of attitude. I then watched as she didn't "start it now". I asked the girl at the front why the order hadn't been started when it was predicted to be completed 15 minutes before. She coiled and said "I'm sorry I can't help you it's my first day". Fun fact: this SAME girl told me that same exact thing the last time we had problems at this store!! So with no answers and no pizza I waited patiently for another minutes before being told I was not allowed to wait in the store because of COVID. Not sure if it was true or not but no other customers were in the store..... and I had seen others going in and out waiting for pizza. But I am not the kind of person who wants to cause a scene so I left. Now I'm stressing because I need to leave in 15 minutes and our pizza still had not been started. On top of the attitude I received from the manager I was beginning to feel very upset. Another 5-10 minutes went by before my finance went back into the store and asked for a refund. They gave it to him and yelled to the back "you can throw that order in the trash when it comes out". So yeah...we left. The only reason I'm leaving this comment here is because you can't give feedback through Domino's directly unless you receive your order, interesting! Also, since this is now the third time we've experienced both slowness beyond reasonable expectations and attitude, it was time. If the girl with fun colors in her hair tries to tell you its her first day....it's not. If you're going to lie to customers faces you should probably not have such memorable hair. Also, when the manager gives the customers attitude it's clear they do not care about customer satisfaction. Which is fine for them. They'll keep making their money, but the customers who are also human just like them have stories too. And they made that story really terrible last night. I've never experienced this kind of nonsense at any other Domino's pizza so it's likely just a people problem here. Too bad. If you want GREAT pizza with GREAT service...and quick too then I...

Will not be recommending this place. The driver delivered our food to a wrong address. When the delivery driver got to our address with wrong address asked him to pick up our food from the other address who was 7 min away and drop it to our address. Instead he went straight to the store. Also When called the store; they said they wouldn't deliver and we would need to pick up the order and will take an hour to prep. Decided to call the store to speak with some one to address the issue. They said they will call the driver. Asked the store associate to call us after they speak with the driver. Waited and didn't call us back for 23 minutes. Decided to call the store to check status and said the driver is at the store. Which doesn't make sense why the driver went back to the store instead of going to the address to pick up our food. Didn't get our order (by the way which was very cold) along with missing the dip it was suppose to come with. Finally got the food but 2 and half hours late and cold. The store associate made no efforts or accommodations. Very disappointed. Rather order from...

Didn’t order here for a year because of bad service. So i decided to try again today they brought everything but my 2 liter I tried to notify the dasher but he pulled off I hope it was because he didn’t hear me maybe but I call the store and before I could say anything they were like hold on then had me on hold for 20 + minutes . so I drive to the store and they were just sitting there while I'm on hold … yeah and they give me just a soda & no refund on the tip I tipped the dasher. They also didn’t give any physical coupons . which I asked if they had but they didn’t have any I guess they just say somehow they will have a free soda for me next time . But like how would they know they when I will order again ? “ im a put it in the “comments “ … right . Bad business can’t believe I had drive there just to get what I paid for then I also tipped someone that didn’t perform the task correctly. I thought this time I ordered would be better or they would have made it right. It’s cool I’ll go back to papa John’s & leave my...