Dunkin' — Restaurant in Pittsfield

I’ve never had the simplest order get messed up so many times and have the most strange interactions in a drive thru at any other Dunkins except this one. I get in line and say “medium hot French vanilla cream no sugar”, they repeat gibberish back to me. I slow down and repeat my order again “medium hot French vanilla cream no sugar”. They repeat back “with milk?” So I say again “medium hot French vanilla cream no sugar”. They responded the amount I owe. I pull up to pay at the next window. The girl hands me some iced lemon Frappuccino with milk. I look at her and say “nope” “medium hot French vanilla cream no sugar”. She says “oh ok yup the medium hot”. I pay, she hands me my coffee, and I drive off. I take a sip, it’s a medium hot Carmel macchiato. I just wanted my medium hot French vanilla...

If i can give 0 stars i will!! This was the terrible experience that i ever had at any restaurants fastfood or coffee shop!! I ordered avocado toast and when i was waiting for my order i saw the young lady opening the guac container and threw the container away instead of the lid... i was thinking oh she will grab another one is fine.. Not even she grab the toast and search in the garbage for the container and take it and spred it on the toast! I was in shock so i asked her what she is thinking? And she just give me so much attitude and not even apologize... unfortunately i was in hurry and did not have time to talk with the manager cuz that...

Terrible dunks location and just like my review on the other dunkin donuts, they don't often enough clean the container that holds the iced tea which has caused my spouse to get sick from the bacteria because it wasn't cleaned to the point you can smell the stench right from the cup. And bacteria inside any restaurant is terrible,scary even. I would NOT recommend dunkin donuts in the...