Located in the same parking lot as Menards; easy to find. Lots of parking. Welcome to Platteville. As I visited only within their first week of opening, they still have alot of kinks to work out. Short staffed for being their first week of business; employees still unsure of what to do. Good customer service should be universal, and with any experience in the public service specter, should simply be a given to provide. So my suggestion is, work on good customer service, acknowledge your guests, apologize (for the delay, the food, whatever). I will remember you did that, and made the attempt to recognize me as a vital key to your success than whether my order was wrong. Time will tell for you, Platteville Burger King. I will grant you the learning curve. If you deem this review helpful, please give it a...
Read moreI wish I could give negative star's. Waited in line for 15 minutes we just wanted a whopper meal and 6 cheese sticks. When we finally got to the window the Employee asked 3 different times what we ordered in the first 5 minutes no big deal but then 10 more minutes went but the same Employee opens the window and asked why we were still in line? Then we got a bag of food and the only thing in is was 3 cheese sticks and a cold whopper no fries drink and wrong number of cheese sticks. Luckily we hadn't left when they came back we had them get us the correct food but it was all cold a inedible. I'm not sure what was wrong with those cheese sticks but they smelt like the inside of my moms septic tank. This is the first and last time I have eaten at a...
Read moreThis place is awful. As other reviews have stated it takes FOR EVER to get your food busy or not. They have messed up order 3-4 times for me as well as friends that were with me. They have handed my order to someone out the window and then the person hands it back and then they try to give it us with fries and nuggets dumped out and a burger unwrapped, clearly handled. Food would be decent but their workers are so slow and "care about their job" it doesn't even matter. The McDonald's across the street has my business. Busy or not they always provide great customer and guest service!
Avg wait slow or busy: 15mins Food quality for fast food: 7/10 Quality of Serivce: 2/10 Cleanliness: 8/10 Menus...
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