After staying at a nearby hotel for several days, we decided to give this establishment a try. It looks like a dive bar, but they advertise delicious food. A woman named Cindy served us on a Saturday morning in July - yesterday, in fact - and unfortunately it took an hour and fifty minutes to receive our undercooked pancakes and overcooked corned beef hash. I thought after such a long wait at least the food would be good! I called the restaurant and spoke to the same server who helped us, and she told me if I was looking for a refund due to the overall bad experience, to please call back the next day and speak to the owner. I did just that, and I reached Cindy again, who was more annoyed this time, and told me the owner would likely not call me back, and would let likely not refund me. I explained to her that I was looking to communicate with the owner off the record, as I do not like to leave negative reviews. This did not phase her one bit, she got more snippy. These are definitely not the customer service skills I'm sure she was hired for. [Edit: LOL, yes, they were.] I was avoiding leaving this review, but you need to know that if you want to come here for breakfast, set out over 2 hours of your time and prepared to pay double price for what the food is worth. Not something anybody wants to do when they are 150 yards from the beach.
Edit: I called today and spoke to the owner. In a very grumpy voice he interrupted me rudely and told me I was basically an idiot for waiting so long, he told me that he would have gotten up an hour into the wait, and that I should not have eaten or paid for my food instead of quietly waiting, paying for it and then asking for a refund later. The problem is the food was Terrible on top of the wait, which we only found out after we finally got it. Also I have certain rules that I operate by in society, and sticking through ordering food from a server and then paying for the meal are two of those rules I try to follow. Fool me once, shame on you. Fool me twice, shame on me. He doesn't count on repeat customers. In hindsight, I should have gotten up and just found another restaurant to eat at or cooked my own food. I did expect the food to at least be decent after that long wait. Some of it was overcooked and cold, and some of it was just undercooked. The dining room is not big enough for the kitchen to be that slammed. It is clearly lack of cooking ability and lack of intelligence in that kitchen, begining with the lack of leadership. This restaurant owner is taking advantage of its customers by being surrounded by vacation resorts - a fleeting customer base. No locals attend unless they are drunks at the bar.